Sales Representative

POSITION SUMMARY

The Sales Representative for M.A. Apparel is the face of our organization. This
role is responsible for representing the organization in a professional manner,
building rapport by providing information, giving recommendations, and
communicating with the highest level of integrity. The Sales Representative
role will be responsible to follow through with prospects to close business in
alignment with organizational goals.

ABOUT M. A. APPAREL

We are M.A. Apparel, we provide promotional products, custom apparel and
headwear, and we are growing by the day. Our mission is to help our clients
grow by creating a WOW factor with their marketing and branding. We are
Disciplined and Results Oriented in our pursuit to see each team member
reach their personal, professional, and financial goals through the work we do
together. Our core values are the backbone of our business and guide our
hiring process: we are Transparent, Inspirational, Aligned, and Accountable.

PERFORMANCE OBJECTIVES

• Builds and maintains a network of sources from which to identify new

sales leads

• Communicates with customers and leads to identify and understand

their product or service needs; identifies and suggests products and
services to meet those needs and obtain authorizations with the
highest level of integrity

• Demonstrates the functions and utility of products or services to

customers based on their needs

• Ensures customer satisfaction through ongoing communication and

relationship management; resolves any issues that may arise post-sale

• Maintains communication with existing and previous customers,

alerting them of new products, services, and enhancements that may
be of interest

• Utilizes company’s CRM and maintains detailed reports of sales

activities including calls, orders, sales, lost business, and any customer
or vendor relationship problems

• Provides periodic territory sales forecasts
• Well-rounded knowledge of screen printed and embroidered apparel

and headwear as well as promotional products

• Master company knowledge, products, services delivery model
• Maintain customer contact volume standards
• Complete CardoneU Training daily and attend daily staff meetings
• Process purchase and sales invoices
• Performs other duties as assigned

KEY COMPETENCIES

The requirements listed below are representative of the knowledge, skill,
and/or ability required but are not necessarily all inclusive.

 Proficient with Microsoft Office Suite or related software.
 Proficient with Pipedrive CRM or related software
 Excellent interpersonal and customer service skills
 Excellent sales and negotiation skills
 Must always maintain professional demeanor and appearance
 Competitive mindset to WIN, while maintaining a team-oriented
attitude
 Excellent organizational skills, attention to detail, and follow-up
approach
 Effectively communicate in English with team members, management,
and customers in both verbal and written format
 Ability to read and interpret documents such as safety manuals and
procedure manuals
 Ability to interpret a variety of instructions furnished in written, oral,
diagram, or schedule form
 Ability to maintain positive attitude and function well while working in a
high-paced and at times stressful environment
 Strong analytical and problem-solving skills

EXPERIENCE & EDUCATION

• Bachelor’s degree in Marketing, Sales, Business or related equivalent of

experience preferred

• Minimum 1 – 2 years of sales experience with progressive

responsibilities preferred

PHYSICAL REQUIREMENTS

• Ability to spend prolonged periods of time standing, speaking, walking,

driving, and/or sitting at a desk and working on a computer

• Position may require travel: Up to 50%
• Requires ability to occasionally lift up to 50 lbs
• Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential requirements

BENEFITS

• Health (50%) and Dental (100%) coverage
• Paid Holidays
• PTO Program
• 401K with match
• Professional Training & Development Opportunities
• Dog friendly company

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a
multigenerational and multicultural workforce, M. A. Apparel recognizes that
a diverse staff, reflective of our community, is an integral and welcome part of
a successful and ethical business. We hire local talent at all levels regardless
of race, color, religion, age, national origin, gender, gender identity, sexual
orientation, or disability and actively foster inclusion in all forms both within
our company and across interactions with clients, candidates, and partners.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Schedule:

• Monday to Friday

Work Location: One location