Account Manager
Job Posting for Account Manager at Macs Janitorial Service
About us
OZM Enterprises Inc, along with Macs Facility Solutions provides comprehensive facility support, consultation and management services to enhance the environments where people work. We are continuing to grow and looking for talented professionals to join our Account Management team.
Our Core Values represent our true culture. We are Agile, One Team, Trustworthy and People Focused. If you have a passion to serve customers, thrive is a busy environment, and your values match ours consider joining our team!
The Account Relations Manager is responsible for cultivating and supporting Client Relations and the Sub-Contractors network for assigned territories. Provide support as needed for assigned clients and as needed to support growth of the territory. This position plays a critical role in servicing both our contractor partners and clients, through timely, accurate processing, strong organization, admin and communication.
Responsibilities:
- Coordinate service needs for the clients and contractors through administrative support, phone calls, emails, and utilization of the workorder management process.
- Educate national contractor partners on our services, processes, and compliance requirements
- Conduct market research and analysis to identify trends and opportunities
- Ensure contracted service requirements are being bet to exceed client expectations
- Collaborate with internal teams to ensure client satisfaction
- Help cultivate and build contractor network
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- Customer relationship management: 3 years (Required)
- Account management: 3 years (Preferred)
Work Location: Hybrid remote in Moorestown, NJ 08057
Salary : $55,000 - $65,000
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