What are the responsibilities and job description for the Seasonal Manager position at Macy’s?
About
Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration.
Macy’s gives our customers the ability to choose their shopping experience - in our stores, on our site, and through our app. Macy’s global Supply Chain manages the end-to-end process of getting products to our customers, no matter how they choose to shop. We deliver high-quality products to our customers wherever needed, whether in-store, curbside, or right at their doorstep. Every colleague in Supply Chain plays a vital role in creating a positive customer experience. This is an opportunity to build a dynamic career across various disciplines in a field marked by rapid change, challenge, and continuous innovation.
Job Overview
Coordinate and oversee the day-to-day management of a distribution department. Manages the daily activities and develops short and long term strategic planning of the operations to ensure facility and organization goals and objectives are achieved. Performs other related duties, special projects or assignments as required.
Essential Functions
- Responsible for the management of distribution department and all that it entails: Ensuring we meet or exceed our goals and targets, coach and counsel direct reports.
- Responsible for generating reports to management.
- Responsible for ensuring that departments meet or exceed performance requirements in the areas of safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service and execution to plan.
- Ability to perform presentations to the retail division and Sr. management when needed.
- Identify / develop / implement short and long term strategies which enhance profitability, productivity and efficiency for each of the operations departments.
- Continually analyze work processes to identify optimization opportunities and implement process improvements.
- Develop and maintain a work culture that is successful and committed to superior customer service.
- Develop and maintain procedures and metrics that assure customer service satisfaction levels are attained.
- Responsible for management of all aspects of inventory control.
- Responsible for driving and managing the change associated with organizational growth.
- Reviews analyses of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.
- Responsible for the development of training programs and ensures staff understanding of programs.
- Provides a safe work environment for staff. Develops and enforces Safe / Smart work practices. Ensures compliance with AOSE and safety program.
- Interfaces with IT as a user on systems development and refinement to improve operations, productivity and service levels.
Education Requirements
- Bachelor's Degree from a 4-year college or university
- Interpersonal competencies to include: integrity and trust, adaptability, leadership, motivation ability, coaching and mentoring skills, and initiative. Proactive, responsive, detail-oriented and gets things done.
- Business and intellectual competencies to include: industry understanding of warehouse management, negotiation skill, strategic and tactical planning skill, problem analysis skill, staff development skill, written and oral communication skill, and creativity.
- Ability to make sound decisions and manage several processes in a fast paced environment.
- Proficiency in Microsoft Office Required (Word, Excel, Access, Lotus Notes)
- Must possess exceptional leadership, mentoring and coaching skills
- Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
- Ability to effectively plan and execute strategies.
- Ability to solve problems as well as recognize issues and deal with them directly
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Competencies
- Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
- Ability to effectively plan and execute strategies.
- Ability to solve problems as well as recognize issues and deal with them directly
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements
- Position requires prolonged periods of standing/walking around facility or department
- Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
- May involve reaching, crouching, kneeling, stooping and color vision
- Frequently lift/move up to 50lbs
Disclaimer
Candidates in Colorado: Click here to find Pay Range information and here to learn about Benefits.