Server - Walnut Room Restaurant, State Street - Flex

About:

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.

We’re bringing the magic of Macy’s to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you’re sure to find something delicious!

Job Overview:

The Server’s primary responsibility is to provide caring hospitality in a full-service restaurant environment while serving food and beverage products.

Essential Functions:

• Adhere to company policy and State and Federal regulations regarding service of alcohol including taking all steps necessary to ensure proper age of all persons consuming alcohol served on the premises and refusing to serve any person who appears to be intoxicated or might become intoxicated from consuming additional alcohol
• Follows Food Division Standards and Best Practices
• Follow food safety standards and maintain work area and equipment in accordance with Health Department standards
• Follow area specific steps of service, use table and positions numbers to deliver food and beverages in a timely fashion
• Educate, sample, and serve customers food products
• Effectively deal with multiple customers and communicate customer requests or concerns to other servers and manager on duty
• Work with bus and host team to assist in clearing and resetting tables
• Account for all product served by balancing and recording all sales, turning in accountability forms, charge slips, and cash to manager
• Answer phones and record reservations when needed
• Open and close area following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area
• Follow production guides, maintain stock levels and standards in product presentation
• Maintain personal hygiene and professional dress code to comply with company and Health Department standards
• Perform other duties as needed

Qualifications and Competencies:

• No Education or Experience Required
• 1-2 years related experience

• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs