What are the responsibilities and job description for the Quality Manager position at Madison?
The Quality Manager acts as a liaison between customers and operations by ensuring product compliance with customer specifications and managing the administration of mill and customer rejects.
How You’ll Contribute to the Team:
- Administer, process, and evaluate mill and customer rejects
- Review scrap and rejects to identify root cause(s)
- Initiate corrective action for quality problems
- Reassign mill claimed denied/non-conforming product
- Generate and issue all mill debits and credits, reject notifications
- Manage quality planning functions, including maintenance of facility quality documentation, assistance in APQP and/or PPAP submissions, as required
- Ensure effective implementation of control plans and FMEAs
- Manage the application of statistical tools, controls IMTE requirements, ensuring calibrated equipment and MSA applications
- Communicate with operators, leadership, tech services, sales, and purchasing as necessary regarding quality issues
- Assist in the training of personnel on customer quality requirements and rejects
- Interact with customers and Outside Sales for resolutions of quality concerns and assists with customer quality visits as needed
- Represent facility during internal/external quality audits
What You Need to Be Successful:
- Prefer an Associate’s degree in a related field or proven experience including training or certificate(s)
- Prefer prior supervisory experience
- Proven communication and problem-solving skills
- Must have knowledge of ISO and TS16949/IATF16949 standards
- Basic computer and data entry skills - Word, Excel, Outlook
- Working knowledge of FMEA, PPAP, APQP, and Control Plans
- Ability to travel up to 25%
What We Can Offer:
- Competitive salary!
- Medical, Dental, and Vision after 60 days of employment
- Wellness Program, providing up to 100% discount on medical premiums
- Short-Term and Long-Term Disability
- Supplemental Insurance through Allstate for additional coverage on accidents cancer
- Employer-Paid Life Insurance
- 401(k) after 60 days of employment competitive match after one year
- Health Savings Account and Flexible Spending Account
- Great discount programs in automotive, technology, and more
- Education Assistance is available for job-related courses to further your education, with up to 100% paid tuition for maintenance-related coursework and certifications
- Career Advancement Opportunities
- Teammate Assistance Program (TAP) which offers professional assistance for Counseling, Financial, Legal, and Family services
Steel Technologies is an equal-opportunity employer. Reasonable accommodations may be made for those who are able to perform the essential duties of the job.