Learning Strategist

Who we are
Maestro is a creative learning agency. Our purpose is to do good in the world by inspiring positive change through better learning experiences driven by creative strategy, design and technology. Maestro creates learning that empowers and inspires. We hire talented humans who are aligned with our purpose and truly care about the needs of our clients and everyone around them.
Who you are
You, my friend, are a leader who excels in outlining business problems, identifying opportunities, and brainstorming possible solutions for the customer. You are results-oriented and have confidence in analyzing a situation for root causes and then monitoring a solution to ensure it delivers the promised results. You have a high attention to detail and exceptional communication skills, making you more than comfortable working alongside clients and technical team members to design and deliver custom solutions. You are an organized, service-oriented, and creative problem solver. Plus, you have a great deal of experience working on multiple complex projects with many moving parts and deliverables.
What you’ll be doing on the Strategy Team

• Serve as initial touchpoint for new and returning clients
• Lead client discovery on new project opportunities
• Gather, document, analyze, and organize information surrounding client business objectives, problems, environment, technical requirements, and user needs
• Challenge the client’s underlying assumptions in order to determine root causes and ensure the eventual solution will generate proposed outcomes
• Lead ideation sessions with internal and external clients to develop a sound strategy for solving the problem and providing measurable value to the client
• Facilitate brainstorm sessions and scoping meetings for solution options that support the proposed strategy
• Share the rationale and value of Maestro’s proposed strategy and solution options with clients
• Produce project estimates and Statements of Work
• Lead client working sessions and engage in other consulting activities
• Refine, expand, and clarify requirements using workflows, wireframes, user stories, and other frameworks
• Review deliverables at key milestones to ensure alignment with initial project vision
• Design for the collection and analysis of data in order to ensure the prescribed solution delivers the intended results
• Build deep understanding of client’s business and industry in order to provide deep strategic thought that drives and supports future client projects
• Maintain an understanding of trends in the learning and technology spaces
• Contribute to Maestro’s expertise and thought leadership on corporate learning strategy through research, experimentation, and writing

Talents we’re looking for

• A proven history of designing use cases, eliciting requirements, and partnering with business stakeholders
• An interest in psychology, design, and technology and using those areas to solve learning problems with creative solutions
• Ability to negotiate with internal and external stakeholders
• Outstanding written and verbal communication skills with a high emotional intelligence and awareness
• Creative thinker and problem solver
• Strong desire to learn and try new things
• Innovative thinker that can see a big picture and solution around it
• Love for learning – both the act of learning and the learning industry itself
• Ability to “connect the dots” quickly between disparate problems or solutions
• Several years in consulting with a background in solving complex business problems is a plus
• Bonus if you have a history of working in a service firm

The perks

• Base salary. We take your experience and talent level into great consideration
• Compensation package that includes medical, dental, life insurance and an optional 401k
• Work/Life Balance: Maestro takes pride in the incredible work ethic of our employees. Instead of a traditional vacation and/or sick leave policy, you have the freedom to take as much leave as you need. Time off is yours to enjoy when you like so long as you follow a few courtesies to ensure we are all playing by the same rules and looking out for each other
• Remote First: Maestro recognizes that great talent and great work comes from any geography. Though there may be times and projects that require being in our headquarters, our team is free to work remotely. We ensure you have the tools and resources to do your best work, wherever that might be from

We believe that creating an inclusive workplace helps us create better work
Maestro is committed to making diversity, equity, inclusion, and belonging a part of everything we do – from our employee experience to how we engage with our clients, users, and our community. Regardless of gender, gender identity, race, disability, veteran status, religion, sexual orientation, ancestry, national origin, age, or marital status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Job Type: Full-time