Dental Office Manager

Magic Dental Camden NJ, is actively seeking a motivated, quality-oriented office manager to join our team. We provide the ultimate quality in general dentistry to the entire family in a modern, technologically advanced setting with experienced and supporting staff.

General Purpose:

To ensure the efficient running of the practice in accordance with established procedures and protocols.

Responsibilities:

• Respond efficiently to patient and doctor needs and inquiries.

• Ensure the delivery of quality dental care to patients.
• Resolve patient issues in accordance with company policies and procedures, healthcare regulations, and dental board standards.
• Manage patient scheduling and direct patient traffic flow.
• Present treatment plans to patients.
• Organize and present financial arrangements to patients.
• Arrange payment schedules with patients.
• Oversee the processing of dental claims.
• Coordinate with dental insurance companies to ensure claims are paid.
• Manage the specialist referral process.
• Recruit and select office staff to meet operational requirements.

• Train, develop, and performance manage staff to meet performance standards.
• Determine staff schedules and ensure operational standards are met.
• Manage employee relations and make certain staff have the necessary resources and support.
• Monitor and maintain the office budget.
• Organize and oversee supply purchases, equipment upgrades, and operations expenses.
• Support marketing and promotion initiatives.
• Maintain patient data according to regulations and company policies.
• Ensure that records are stored securely and in compliance with privacy and security regulations.
• Take responsibility for the appearance and functionality of the office.
• Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA.
• Creating and issuing invoices for private clients.
• Processing payments upon the rendering of dental services.
• Preparing and submitting claims for payment by health insurance.
• Informing patients of any co-payments or shortfalls in coverage by their health insurance.
• Liaising with health insurance providers to ascertain patients' benefits, as required.
• Ascertaining why claims have been rejected and implementing corrective measures.
• Updating patients' personal and health insurance details, as needed.
• Ensuring that patient information remains confidential.

Education and Experience

• Bachelor's or Associate's Degree preferred
• management or supervisory experience, preferably in healthcare

• knowledge of dental terminology
• knowledge of dental office procedures
• knowledge of accounting and administrative principles and procedures
• knowledge of insurance plans and claims processing

• knowledge of EasyDental or similar software

• knowledge of MS Office

Key Skills and Competencies

• communication skills
• planning and organizing

• problem analysis and problem-solving skills
• judgment and decision-making skills

• integrity

• teamwork
• customer service orientation

Salary is commensurate with experience!

Become part of our practice and part of Magic Dental:

Please contact the Recruiting Team

• Phone: 856-963-0315
• Facebook: Magic Dental NJ

Job Type: Full-time

Pay: $45,953.00 - $75,510.00 per year

Schedule:

• Day shift
• Monday to Friday

Experience:

• Management: 1 year (Required)
• Dental office: 1 year (Required)
• Dental coding an billing: 1 year (Required)

Language:

• Polish (Preferred)
• Russian (Preferred)

Work Location: Multiple Locations