Digital Services Specialist
Job Posting for Digital Services Specialist at Magnolia Bank
Digital Services Specialist
Magnolia Bank is a community bank that has served the surrounding area for over 100 years. Our footprint includes banking centers located in Central Kentucky, mortgage offices throughout the U.S. and over 300 employees. We hold ourselves to the highest standard when it comes to providing an excellent customer experience through our personal way and the nurturing of our employees’ personal and professional growth. We keep a fun, friendly and engaging atmosphere all while living the Magnolia Values of Honesty, Integrity, Confidentiality, Excellence and Professionalism every day. Magnolia Bank is a customer focused bank that empowers, encourages, and engages our employees. Being Adaptive and Innovative is one of the main reasons Magnolia Bank continues to prosper.
We are currently seeking applicants for a Digital Services Specialist.
Qualified Candidates will be responsible for:
- Daily processing of digital banking applications
- Management of digital banking deposit accounts
- Daily processing of customer and account maintenance through digital banking
- Daily oversight and processing of electronic transfers and opening deposits
- Perform accurate data entry and/or review of digital accounts.
- Report processing for digital banking platforms
- Daily oversight and processing of eStatements
- Provide customer service and support to external and internal customers via e-mail, secure messaging, chat, and telephone.
- Provide support and serve as backup to deposit and electronic banking employees as necessary.
- Reconciliation of merchant services account related to online account opening.
- Provide reports to management.
- Exemplify commitment to the vision, mission, and core values of the Bank.
- Other Projects/Duties as assigned by manager or department head.
Candidates must also have knowledge in:
- Magnolia Bank and LiaFi’s product base
- Magnolia Bank and LiaFi’s electronic banking products and services
- Federal banking regulations
- Bank policies and procedures as they relate to deposits and NACHA regulations.
A High School Diploma or GED is required. An associate degree is preferred. 2-3 years of banking experience is strongly desired. Must have working knowledge of Microsoft Word, Excel, e-mail software, and use of the internet.
This position reports to the Operations Manager.
If you want a place to work with opportunities to grow and a place that feels like home-come join us!
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Estimate Salary for Digital Services Specialist in Hodgenville, KY
$83,251 (Medium)
$72,985 (25th)
$93,518 (75th)
For Employer
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Job openings at Magnolia Bank
Magnolia Bank
Elizabethtown, KY
Full Time
Magnolia Bank
Hodgenville, KY
Part Time
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