What are the responsibilities and job description for the Store Supervisor position at Magnolia Ice Cream & Treats?
Join Our Sweet Journey: Store Supervisor at Magnolia Ice Cream & Treats
Why Magnolia Ice Cream & Treats For over 50 years, Ramar Foods has infused joy and flavor into lives across North America and beyond with our authentic, high-quality Filipino frozen foods. Magnolia Ice Cream & Treats stands as a testament to this legacy, offering more than just ice cream—we're a vibrant community. Anchored in a rich family tradition, we're committed to enriching lives, celebrating culture, and harnessing the unique strengths of our diverse team.
About the Role
As a Retail Food Store Supervisor, you will oversees the daily operations of a food retail establishment, ensuring the provision of high-quality products and services to customers.
You will not only attend to customers but will also supervise staff, manage inventory, maintain food safety standards, and uphold company policies and procedures to optimize store performance and customer satisfaction.
Responsibilities
- Supervise and coordinate the activities of retail staff, including cashiers, food preparers, and stock clerks.
- Train new employees on food safety protocols, customer service standards, and operating procedures.
- Ensure that all customer inquiries, complaints, and requests are addressed promptly and courteously.
- Monitor sales performance and implement strategies to achieve sales targets and maximize profitability.
- Oversee inventory management, including ordering, receiving, and stocking of food and beverage products and to minimize waste.
- Maintain cleanliness and organization throughout the store, including food display areas, storage areas, and customer seating areas.
- Ensure compliance with food safety regulations and sanitation standards, including proper handling and storage of perishable items.
- Handle cash management responsibilities, including opening and closing registers, preparing deposits, and reconciling cash drawers.
- Collaborate with management to develop and implement marketing initiatives and promotions to drive sales and attract customers.
- Resolve customer and employee issues in a timely and effective manner.
- Schedule staff according to business needs and ensure adequate coverage during peak hours.
- Foster a positive work environment that promotes teamwork, productivity, and customer satisfaction.
Qualifications
- High school diploma or equivalent
- 2 years of supervisory or managerial experience in food retail or a related field.
- Strong leadership, communication and problem solving skills.
- Knowledge of food safety regulations and best practices.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in computer skills, including G-Suite and inventory management systems.
- Flexible availability, including evenings, weekends, and holidays.
- Customer-oriented mindset with a focus on delivering exceptional service.
Why You'll Love It Here
- Strengths-Based Culture: Your unique talents are our greatest asset, and we thrive by recognizing and building on them.
- Growth and Development: We offer endless opportunities to learn, grow, and hone your skills.
- Values-Driven Leadership: Join a team that leads with heart, celebrates every victory, and supports one another like family.
- The Setting: Enjoy a workplace that's fun, fast-paced, friendly, and truly rewarding
How to Apply Ready to scoop happiness and create memorable moments? Apply now by sending your resume to I_Want2Work@RamarFoods.com or click here to fill out an application.
Together, let's make life a little sweeter at Magnolia Ice Cream & Treats.
Ramar Foods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 20 – 30 per week
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- Bachelor's (Preferred)
Experience:
- Food Service: 2 years (Required)
License/Certification:
- Food Handler Certification (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Kaneohe, HI 96744 (Required)
Ability to Relocate:
- Kaneohe, HI 96744: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17