What are the responsibilities and job description for the Account Manager LTL position at Makalogistics?
This position requires freight sales experience, LTL pricing, negotiation, and operational experience in the LTL logistics industry.
The Account Manager- LTL consists of 2 main responsibilities: LTL booking of freight and customer service of assigned accounts.
Responsibilities
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- Manage all aspects of the LTL Freight
- Book Shipment with LTL Carriers
- Schedule Pickups and Deliveries when necessary
- Track loads to ensure the most up-to-date status on every shipment
- Assist with cargo claims; filing, providing information, updating customer
- Assist with invoice discrepancies, research quote history, accessorial requests, etc.
- Resolves problems concerning transportation, logistics systems, customer issues
- Collaborates with team members to identify new opportunities
- Manage all aspects of the LTL Freight
Requirements:
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- Minimum of 3 years of OTR transportation experience in a 3PL setting
- 2 years broker experience preferred
- New business development and sales successes
- Preferred knowledge of LTL Freight
Knowledge, Skills & Expertise:
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- Able to work under pressure in a high paced environment.
- Highly Organized and detailed oriented.
- Knowledge of Microsoft Tools and other applications: Ability to leverage Excel and other MS programs, including Word, Outlook,etc.
- Excellent communication skills: Relates well to all kinds of people, inside and outside the organization. Builds effective and constructive relationships. Listens; builds appropriate rapport. Uses diplomacy and tact. Can convince others of the merits of their point of view or influence others to adopt or support another position.
- Analytical: Conducts a thorough search for relevant information when approaching problems.
- Service Orientation (Commits to and enjoys providing exceptional service to internal and external customers).
- Computer Literate.
- Fully Bilingual- (English and Spanish)
Ability to work in a fast-paced work environment with availability after hours and weekends.
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