Customer Service Representative - ASAP

Job Description

Customer Service Representative (CSR) – Full-Time Opportunity

Are you passionate about helping others and providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you!

Position: Customer Service Representative (Full-Time)

Salary: $50,000 - $68,000 per year Commission

Employment Type: Full-Time

Why Work With Us?

• Competitive Salary: Earn between $50,000 and $68,000 per year, with the opportunity to earn additional income through commission.
• Comprehensive Benefits Package: Enjoy health, dental, and vision insurance to keep you and your family healthy.
• Career Growth Opportunities: We believe in promoting from within and providing our employees with the training and resources they need to succeed.
• Flexible Working Hours: Our clients offer flexible schedules to help you balance work and personal life.
• Work-Life Balance: Generous paid time off, including vacation days, sick leave, and paid holidays.
• Supportive Environment: Be part of a team that values collaboration, communication, and mutual support.
  
  

Key Responsibilities:

• Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Handle customer complaints with patience and empathy, ensuring customer satisfaction.
• Process orders, forms, applications, and requests accurately and efficiently.
• Maintain and update customer records in our database.
• Work collaboratively with other team members to meet and exceed customer expectations.
• Meet or exceed performance targets, including customer satisfaction scores and response times.
  
  

Requirements:

• Previous customer service experience is preferred, but we are willing to train the right candidates.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving skills and a positive attitude.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• High school diploma or equivalent; additional education or certifications in customer service is a plus.
  
  

How to Apply:

If you are ready to take your career to the next level and join a team that values your contribution, we want to hear from you! Apply now by submitting your resume and a brief cover letter explaining why you would be a great fit for this role.

Malibu is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Description

At Malibu Events, we go beyond traditional event planning and advertising. Our range of services is designed to meet every aspect of your promotional needs, ensuring a holistic and impactful brand experience. From in-depth brand strategy consultations to captivating social media campaigns, and from exclusive VIP experiences to impactful trade show presentations, we offer a suite of services that cater to the evolving demands of the modern market. Dive into our specialized services and discover how we can elevate your brand to new heights.

At Malibu Events, we go beyond traditional event planning and advertising. Our range of services is designed to meet every aspect of your promotional needs, ensuring a holistic and impactful brand experience. From in-depth brand strategy consultations to captivating social media campaigns, and from exclusive VIP experiences to impactful trade show presentations, we offer a suite of services that cater to the evolving demands of the modern market. Dive into our specialized services and discover how we can elevate your brand to new heights.