CRM Specialist

Mann Mortgage LLC
Kalispell, MT Remote Full Time
POSTED ON 3/22/2023 CLOSED ON 7/18/2023

What are the responsibilities and job description for the CRM Specialist position at Mann Mortgage LLC?

Description

  

MARKETING CRM SPECIALIST Corporate Headquarters – Kalispell, MT


We’re Hiring an experienced Marketing CRM Specialist


Mann Mortgage, a growing multi-state, community-anchored, mortgage lending company dedicated to helping aspiring borrowers fulfill the dream of home ownership, has an immediate opening for a full-time Marketing CRM Specialist with remote opportunity. 


Do you want to be part of a growing Marketing Team where you contribute to the company’s overall marketing strategy? 


Are you enthusiastic about marketing campaign strategies and solutions? 


Are you highly motivated, sales focused, patient, and detail oriented? 


Are you passionate about ensuring internal and external customer service expectations are exceedingly satisfied through top notch communication and customer service skills? 


Are you skilled in:

  • Effectively managing and using a CRM and Marketing Automation platform? 
  • Establishing workflows and standards for entering data in a CRM?
  • Spotting ways to improve the usage of the CRM through automating basic everyday tasks?
  • Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology?
  • Managing CRM vendor relationships to maximize relationship?
  • Creating engaging, relevant, and customized campaign and journey content for a variety of audiences?
  • Providing superior user support and encouraging adoption of the CRM?
  • Customizing and pulling marketing reports from a CRM?
  • Analyzing reports and data to determine what kind of customer trends the business should respond to?
  • Working in a fast paced, team-oriented environment?
  • Effectively communicating status updates in a timely manner? 

The Marketing CRM Specialist is responsible for managing the ongoing implementations and training of the CRM and marketing automation platform, campaign strategies, and other marketing solutions to aid our Branches and Loan Officers drive business in their local markets. Will work closely with compliance and vendor management to ensure Corporate enterprise accounts are set up accurately and efficiently. Will collaborate with various teams within the Company to identify social media, website, and advertising needs, requests, and solutions; ensuring content is consistent and compliant.


2-3 years of experience in a Marketing role is preferred. Experience with CRM software such as TotalExpert, SalesForce, Hubspot, Pipeliner, or Big Purple Dot and email marketing is required. Mortgage, financial, or banking industry experience is highly desired. Experience with TotalExpert is a plus! 


Let Mann be the key to your career! Apply today to learn more about this amazing opportunity.


Mann Mortgage prides itself on the values of relationships and its undisputed reputation for honoring its principles of honesty and integrity. We are a five-star lender celebrating 30 years in the mortgage industry, with branches across the country. Mann Mortgage is a forward-looking company, with an entrepreneurial spirit and a passion for customer satisfaction. Mann Mortgage offers competitive pay, an informal, team-oriented work environment, an excellent variety of health benefits, 401k, holidays and generous Paid Time Off.


Mann Mortgage LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. The Company will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business. 


The above-noted job posting is not intended to describe in detail every task that may be assigned, but rather give the prospective employee a general sense of the responsibilities and expectations of the position. 

Salary : $60,000 - $70,000

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