What are the responsibilities and job description for the Asset Manager position at ManTech?
Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community.As we embark on a transformational journey with our customer where high operational availability is vital and service excellence is the norm, you will be rewarded with meaningful and purposeful work, shaping the success of a new program, and gaining experiences to advance your career. Currently, ManTech is seeking motivated, career and customer-oriented Asset Management Lead for a program that supports a variety of customer IT requirements.Duties and responsibilities include, but are not limited to:Lead program property control and inventory management servicesManaging personnel, tasks, and interaction with all levels of customers.Providing solutions and working with customers to provide effective problem resolution.Leading, training, and mentoring a team of asset managers.Monitoring customer satisfaction which includes interaction with customers and staff.Collaborating across Service Delivery teams to ensure successful delivery of all projects.Measuring, reporting, and meeting key performance indicators.Create and brief presentations, reports, metrics to customers and Program leadership.Attend customer meetings and provide detailed minutes as required.Exercising creative thinking and ideation to advance business performance.Developing, maintaining, and updating SOPs, WI, processes, and procedures.Supporting CSI by making recommendations, developing, and supporting initiatives to reduce project costs and enhance customer experience (automation, equipment, tools, technology, process, training, etc.).Delivering innovative, flexible, integrated solutions to meet customer and changing business needs.Lead others to solve complex problems using analytical thinking, tools, and judgement to identify innovative solutionsCreate and brief presentations, reports, metrics to customers and Program leadership.Attending customer meetings and providing detailed minutes as required.Exercising creative thinking and ideation to advance business performance.Local travel between customer buildingsBasic Qualifications:Advanced knowledge of customer and asset management regulations, policies, and unique authoritiesDemonstrated experience with customer asset management toolsExperience leading and supervising a staff (10 ) of various levels.5-10 years direct knowledge of the customer’s operational environment. Demonstrated experience presenting briefings to senior customer management and customer stakeholders.Excellent oral and written communication skillsProven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.BA/BS and two (2) years of experience, or a combination of education and work experience equivalent to 6 years.Preferred Qualifications:ITIL® v4 Foundation, or higher, certificationExperience with ServiceNow ITSM, ITAMSecurity Clearance Requirements:Active and current TS/SCI with polygraph.Physical Requirements:Must be able to remain in a stationary position 50%.Must be able to move/traverse within and between buildings and offices.Must be able to position self to maintain computers, including under the desks and in the server closet.Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds. The person in this position frequently communicates with co-workers, management, and customers; must be able to exchange accurate information. Resolving technical problems and answering queries by telephone or self-service that involve computer hardware, software, network, system/application access, and telecommunications systems.For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.
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