Salary Resume Critique Job Openings

Bilingual Customer Service Rep.

Marathon Group
Belleville, IL Full Time
POSTED ON 5/8/2024

Marathon Group is an automotive administrative company with offices in O’Fallon, IL and Houston, TX. Our organization provides administrative services for a variety of clients within the automotive industry, providing support to a network of nationwide customers. Our O’Fallon, IL location is looking to bring on a FULL-TIME bilingual customer service representative to add to our team of talented customer support staff. Experience in call center environment, with emphasis on customer service and client relations is a huge plus.

Job Duties

- Handle Inbound Customer Service Calls

- Access and Explain Contract Benefits and Coverage

- Process Incoming Electronic Customer Requests

- Process Incoming Client Support Requests

- Place Outbound Concierge Service Calls to Customers

- Misc. Weekly/Monthly Administrative Duties

Work Remotely

  • No

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 3 years (Preferred)

Language:

  • Spanish (Required)

Work Location: In person

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