Manager

Job Description

Shift Managers supervise the entire team and work all stations in the day to day operations of a Marco’s Pizza. They will be required to work both day or night shifts, and sometimes, do doubles.

Responsibilities include ensuring the delivery of high-quality products and customer service, as well as adhering to all procedures and policies, and making sure the team does too. Product, Service and Image fall under the Shift Manager, the cornerstones of Marco’s. With great opportunities for advancement with the fastest growing pizza company in the country, Marco’s hires many of its General Managers from the Shift Manager ranks.

Shift Manager Job Requirements

Knowledge:

Successful applicants must be knowledgeable in the concepts of:

• Leadership
• Personal responsibility and accountability
• Teamwork
• Pride (in both self and team)
• Hospitality, and what it means to delight Guests
• Self-motivation and initiative
• Integrity, Trust, and Honor

Skills:

Successful applicants must be able to demonstrate:

• The ability to motivate team members to give their best at all times
• A strong work ethic that showcases personal responsibility, accountability, hospitality, self-motivation, initiative, integrity, and moral behavior
• The ability to work as part of a purpose-driven, highly engaged team dedicated to providing Marco’s Pizza Guests with a Five-Star Experience
• Pride in personal appearance, pride in the team, and pride in its products and service
• Sincerity in providing Guest Delight
• The ability to follow verbal and written instructions
• Basic mathematical skills, which include addition, subtraction, multiplication, and division
• The ability to tactfully and effectively communicate with supervisors, Team Mates, and Guests, both verbally and in writing
• The ability to effectively work in often high tempo, stressful environments demanding attention to detail

Attributes/Abilities/Attitudes:

Successful applicants must possess the following attributes:

• Enjoys serving Guests at a Five-Star level of service and hospitality
• Able to work flexible schedules
• Tact, courtesy, and respectfulness
• Consistently gives total effort and demonstrates initiative
• Maturity
• Comfortable with using technology and restaurant equipment
• Safety consciousness and a willingness to stop unsafe acts
• Handles high operational tempos and stress in a professional and courteous way
• Aligns personal actions and attitudes to support the Marco’s Pizza team and to delight our Guests
• Must be able to adopt the Marco’s Cultural Beliefs and then consistently demonstrate them

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Marco’s Pizza. Please inform the company’s personnel representative if you need assistance completing any forms or to otherwise participate in the application process.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Experience level:

• 1 year

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $14