Cashier/Customer Service

Position Summary:

Demonstrate a love for food and passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment. Promote and deliver a shopping experience focused on providing customers with efficient service through hands-on knowledge of all cashier functions. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards.
• Request coupons/ rewards card and verify items on the bottom of the cart before beginning checkout.
• Scan products and process the customer’s order in an accurate, efficient, careful and prompt manner.
• Scan items so the register system properly identifies them; obtain prices for items not identified by the system and complete scan error forms for discrepancies.
• Maintain a working knowledge of the most frequent PLU codes and new items.
• Properly handle of all forms of tender and coupons; count and enter cash and food stamps into the register system; verify coupons are valid, entered and credited to the correct department.
• Verify check information and utilize check verification system; tender checks into the register system.
• Properly bag groceries and apply security tape for proof of purchase.
• Direct customer concerns to the Service Operations Manager.
• Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping. (e.g., pick up floor, collect and clear carts of debris, clean/stock registers, fill bag stations, perform shop backs, straighten magazines, fill check stand merchandise, and additional department maintenance function).
• Adhere to all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraud.
• Assist general team members as needed.
• Physical demands include, but are not limited to, frequently turning, squatting, stooping/bending, walking, standing in one location, repetitive forward reaching, grasping and gripping objects, fine finger motion and lifting objects 2 to 40 lbs., pushing/pulling objects up to 200 lbs. Occasional lifting objects over 40 lbs. and exposure to varying outdoor temperatures.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• High school education/GED or currently enrolled
• Effective interpersonal, communication and customer service skills
• Ability to work in a fast paced environment; takes initiative
• Friendly, approachable and outgoing demeanor/team player
• Sound judgement/decision making skills
• Ability to read/interpret documents
• Basic math skills (counting, addition, and subtraction)

Job Types: Full-time, Part-time

Pay: $13.40 - $17.85 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

Salary : $13 - $18