What are the responsibilities and job description for the Mariano's Lead Cashier position at Mariano's?
Job description
Essential responsibilities include the following. Other duties may be assigned.
1. Provides friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions.
2. Throughout the store, greets customers in a genuine and friendly manner.
3. Assists customers throughout the store by:
- Escorting them to products they are looking for
- Loading or unloading heavy items and assisting with products that are out of reach
- Responding to customers’ questions and requests in a timely manner
- Treating them as the most important people in the store
4. Sincerely thanks customers for their business and choosing our store.
5. Demonstrates teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
6. Manages front end activity to ensure positive customer relations and accurate, prompt checkout.
- Communicates department priorities to front end staff and delegates responsibilities.
- Ensures front end policies and procedures are known and adhered to, including proper product handling, proper tender and coupon handling, scanning error procedures, and price checks.
- Ensures front end cleanliness, maintenance, and sanitation.
7. Develops and implements weekly work plan for front end.
8. Directs front end security procedures and monitors front end safety.
- Ensures front end security policies and procedures are known and adhered to; including admittance to secured areas and security tape.
- Secures cash assets and performs random cash/coupon audits.
9. Assists with training front end staff on policies, procedures, customer service, and job responsibilities.
10. Operates cash register; ensures proper handling of tender and coupons.
11. Encourages teamwork through cooperative interactions with co-workers.
SUPERVISORY RESPONSIBILITIES
Directly supervises front end employees. Direct supervision responsibilities include observations, coaching, training, and providing work direction.
Job Type: Full-time
Pay: $15.10 - $22.15 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
Salary : $15 - $22
