Sales and Service Analyst

Marine Systems, Inc.
Houma, LA Full Time
POSTED ON 2/15/2024 CLOSED ON 2/20/2024

What are the responsibilities and job description for the Sales and Service Analyst position at Marine Systems, Inc.?

Essential Duties

  • Build customer quotes.  Sets pricing within level of authority.  Collaborates with service and sales group on quotes. 
  • Obtain orders for services from customers.  Responsible for exchanges with client, negotiating terms, and management of quotes and job sales orders in Oracle.
  • Serves as liaison with client and parts department regarding quote details.
  • Ensure profitability of orders by setting pricing at appropriate level.
  • Understands market trends and builds quotes accordingly.
  • Seek approval from Manager for all quotes and negotiation terms above level of authority.
  • Communicate with direct parts and pricing departments on need to establish / input new part number(s) not currently set-up in Oracle database.  Ensures that new part number is set-up.
  • Coordinate with warehouse personnel to ensure all parts, including backorders, are available when needed for mechanics use.  This may include arranging for freight on parts as well.
  • Expedite parts and tools requests from field mechanics as required.
  • Oversee parts and cores are returned from field or shop jobs and are properly tagged and paperwork completed and placed in job folder.
  • Take weekend/night calls for sales and service.
  • Ensure company property is maintained at all times.
  • Ensure safe operations within the scope of sales and service.
  • Other duties as assigned.

Safety:

  • Develop relationships with coworkers to better understand the processes and culture that affect safety. 
  • Influence safety by evaluating safety performance, participating in safety meetings, targeting areas needing improvement and developing initiatives to impact the areas.
  • Thoroughly knowledgeable of Safe Work Policy.
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