What are the responsibilities and job description for the F&I Assistant position at MarineMax Brand?
OVERVIEW: The Finance and Insurance (F&I) Assistant is responsible for providing customers a service which includes the vessel/trailer registration and warranty registration of their purchase. The F&I Assistant will also offer support in various areas within the company including Products and Sales.
KEY TASKS:
- Complete the entire title work process on all new and used vessels and other purchases.
- Handle calls to and from customers, tag offices and federal offices concerning related issues.
- Maintain good working relationship with customers by providing timely processing of vessel registrations.
- Complete warranty registration cards for hull, engine(s) and generator on all new vessels.
- Contact lending institutions for customer loan payoffs and follow-up on titles not received.
- Maintain all customer files.
- Provide assistance at boat shows and other off-site promotional events.
- Assist Office Manager with receptionist area as needed.
- Provide back-up support to the Products department including inventory, filing and other projects.
- Submit funding packages to banks for Business Manager
- Track registrations and scheduled inspections for all company owned vehicles
- Other duties as assigned
KEY RESULT AREAS:
- Customer satisfaction
- Timeliness and accuracy of paperwork
- Orderliness of customer files
- Accuracy of initial warranty registration
- Timeliness of warranty transfers
*MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
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