What are the responsibilities and job description for the Hotel Sales Manager position at Maritime Hotel Fort Lauderdale?
Qualifications
• Must have own reliable transportation and possess a valid state drivers license in order to make sales calls
• Under the Direction of the hotel Director of Sales and Marketing this position will be responsible for the following as well as related activities to help achieve overall success and accomplishment of set sales goals and budget.
- Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth
- Outside Sales and Prospecting efforts as well as Administrative Duties in handling Client Contact to Operational Control of Events as a One Stop Responsive Manager.
• Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities
• Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times
• High School diploma /Secondary qualification or equivalent
• Experience with Marriott processes and standards including CI-TY and Lightspeed
• Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment
• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
• Understand and follow verbal/written instructions
• Work on more than one task at a time
• Develop strong internal and customer relationships
• Set and manage priorities and plan activities in advance
• Strong and effective sales skills
• Being passionate about people and service
• Strong communication skills are essential when interacting with guests and employees
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc
• Basic math skills are used frequently when handling cash or credit
• Problem-solving, reasoning, motivating, and training abilities are often used
• Have the ability to work a flexible schedule including nights, weekends and/or holidays
• Must have at least 2 years of experience with Full Service Marriott Branded Hotels and be an expert level CI-TY and Lightspeed user.
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Responsibilities • Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach • Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management • Direct Sales efforts with the guidance and direction of the DOSM and Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan • New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business • Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Greenwood hotels • Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts • Continually targets and prospects for new business through telemarketing, individual creativity and innovation • Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance • Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction • Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs • Displays a neat, clean, and business-like appearance at all times • Solve problems and make sound business decisions • Respond to coaching, feedback and training Benefits • Team Driven and Values Based Culture • Medical/Dental/Vision • Vacation & Holiday Pay • Employee Assistance Program • Career Growth Opportunities/ Manager Training Program • Reduced Room Rates throughout the portfolio • 401(k) • Employee discount • Flexible schedule • Flexible spending account • Life insurance • Parental leave • Referral program |
Please apply directly to sales@maritimehotelfl.com.
Source: Hospitality Online