What are the responsibilities and job description for the Meeting Event Manager position at Maritz?
Scope
To function as primary client liaison and team leader for assigned programs and events. Manages the overall coordination and execution of an entire program/event from an operational perspective. Responsible for coordination of all program planning, and venue sourcing when needed, while providing unparalleled levels of customer service. Primary responsibility for client budget management in addition to forecasting all budget variations.
Reporting and Working Relationships
Reports to Director or Manager/Senior Manager level.
Manages external relationships with clients, DMCs (Destination Management Companies) and third-party companies/suppliers. Regular interaction with internal departments which could include but is not limited to: Sales/Account Management, Creative, Registration, Supplier Relations, Sourcing, Accounting, and Operations.
Primary Responsibilities
40%
Outlines deliverables for assigned program/event. Completes overall project timeline and budget; and facilitates prompt and accurate handling of all details. Manages and negotiates items such as hotel contracts, supplier relationships, audio-visual, general service contracting, hotel, destination management company (DMC), air and all third-party contracts. Monitors attrition dates, cancellation policies and ensures contracted services are executed. Coordinates and attends site inspections. Communicates registration and air needs as necessary. Facilitates working session with client and Division stakeholders. Gives clear direction to project team about the clients' needs, expectations, business rules and objectives.
20%
Manages overall project financials and communicates changes to client. Initiates supplier payments, client invoices, and project change orders.
20%
Independently interfaces with day to day client contact. Works closely with client to ensure program objectives are executed. Conducts regularly scheduled status meetings from pre-planning through program operation, and ongoing programs, with client and Division stakeholders. Acts as team leader, communicates program requirements to team.
20%
Provides onsite leadership and support to clients, suppliers and facilities to ensure all functions or programs occur as planned while monitoring service levels. Anticipates and resolves challenges onsite. Manages and directs other team members when serving as the lead. Helps manage or limit client liabilities. Acts as the main client contact point regarding operational issues, escalations, concerns and responses.
Qualifications
1. Bachelor's degree or equivalent experience required.
2. Minimum 4 years of experience in meeting/event planning (including incentives, association, corporation).
3. Pharma experience preferred.
4. Sourcing experience is not required but it is a plus.
5. Strong knowledge of program/event management and budget maintenance. Exposure to project planning/forecasting financial implications.
6. Prior successful experience in developing and maintaining key client relationships.
7. Professional oral presentation and writing skills required.
8. Prior experience in effectively handling multiple projects/demands.
9. Excellent computer skills, knowledge of Microsoft Office tools & ability to learn new technology quickly.
10. Ability to travel 30% of time and sit on client's campus in East Hanover, NJ (flexible).
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job
Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at .
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0335 or by sending an email to .