Manager, National Fulfillment

Core Duties & Responsibilities:

The Manager, National Fulfillment position will report directly to the Senior Manager, Warehouse and Inventory Management and be responsible for supporting the Mark Anthony brands business on the following operational fronts:

Oversight and execution of fulfillment process (30%)

• Allocate orders to warehouses based on inventory on hand and scheduled production
• Ensure that we maintain 10 days forward planning on all orders
• Maintain 100% of orders shipped on time and in full
• Ensure timely pipeline inventory coverage on new and promotional items
• Hold strong working relationship with transportation companies that haul intra site shuttles

Review and manage product availability issues (25%)

• Communicate with customer service on product issues
• Ensure that we are pointing orders based on aged inventory with cost in mind
• Work with production planning team to derive solutions to minimize risk when inventory issues arise
• Identify alternate ship from locations and move orders to inventory
• Accurate deployment of product with critical availability
• Monitor inventory weeks of supply aged inventory and productivity reporting

Team management (25%)

• Maintain regular communication and concise direction for fulfillment team
• Set goals for each team member that align with the fulfillment team goals
• Create and maintain personal development plans for each of your team members
• Hold team members accountable for brand level execution

Ad hoc Support (20%)

• Own the reporting function for all fulfillment related activities
• Key point of contact for the National Forecast Manager & Supply Planning teams
• Support of Logistics Team in regard to on-going continuous improvement projects
• Ensure that we are pointing orders based on aged inventory with cost in mind

Qualifications & Requirements:

• College degree in engineering, operations, supply chain desired, but not required.
• 3-5 Years experience
• Direct experience leading a team; with cost-quality-speed KPIs known by heart
• Candidate should demonstrate flexibility, be willing to wear many hats and be hands on
• Ability to travel 5%-15%

Skills & Abilities

• Has the ability to thrive within ambiguity
• Is a collaborative team player who works well with others
• Has excellent verbal/written communication and presentation skills
• Can fully embrace the Mike’s Hard Lemonade Culture
• Self-motivated and able to drive results quickly
• Comfortable working in a fast-paced, high-growth environment
• Proven skills that drive organizational and KPI based results
• Comfortable with the changing priorities of a high-growth company
• Able to create process maps, decision trees and the interest in creating/improving these in the future
• Excellent communication skills and ability to build strong relationship to influence cross functional teams
• Ability to influence without authority

At Mark Anthony, we live by 5 Core Values every day. They are the cornerstone of our culture and the values that we look for in who we hire:

Sense of Urgency

• We value sense of urgency because we are a fast-paced company in a fast-paced industry
• You act as if there is no tomorrow and get it done today

Authenticity

• We value authenticity because we need to stay real
• You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions

Simplicity

• We value simplicity; why use 50 words when you can use 5?
• You thrive in ambiguity, are comfortable with change and bring simplicity to complex situations or grey area

Humility

• We value humility; there is no room for egos here
• You’re not stubborn, you listen, take feedback/direction and respond quickly to changing direction. We are a team that supports each other

Trust

• We value trust because unless we are both trusted and trusting, we will not succeed as a team
• You put trust in others and do your best to never let anyone down