What are the responsibilities and job description for the Leasing Consultant position at Mark-Taylor?
At Mark-Taylor, we work every day to ensure that our employees, residents, and clients enjoy the best experience possible. We build to the highest of standards, provide cutting edge resident services and offer our employees exceptional benefits and growth.
We thrive on hard work, accountability, and the curiosity to learning new things. At Mark-Taylor, you'll be challenged to be better every day, while being encouraged, supported and valued. Your career growth is a constant priority and focus.
Mark-Taylor Companies was established in 1985 as a privately-held, Arizona-based organization focused specifically on the multi-family housing industry. We've grown to become one of the region's longest-standing and most-proclaimed asset managers, developers and owners of rental communities.
We're excited to meet you! Our Ideal Leasing Consultant:
A Mark-Taylor Leasing Consultant is passionate about people, sales, customer service and are excited to learn more about our business and industry from the ground up! We look for individuals who are highly motivated, have the ability to accept challenges head on, and demonstrate a desire for continued learning. You're also service-oriented, always going above and beyond for those you serve. You will represent the company in a professional manner at all times.
The Work You'll Do:
- Serve as the "face" of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
- Conduct detailed and informative tours with prospective residents, applying product knowledge by effectively communicating the features and benefits of the community.
- Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
- Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
- Partner with the maintenance and service team in regards to work orders, service requests, and inspection of models- ensuring that all is completed in a timely and effective manner.
- Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
- Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor's high brand standards for curb appeal, attention to detail, resident experience, and overall culture.
The Skills You'll Bring:
- A minimum of one year of sales experience, with a proven track record of meeting and exceeding sales goals
- Strong problem-solving abilities
- Significant experience with conflict resolution and providing a high level of customer care
- Excellent verbal and written communication skills
- Detail-oriented, proactive, and autonomous
- Ability to thrive in an entrepreneurial environment and learn new concepts quickly
- Associates and/or Bachelor's Degree preferred
Why You'll Love Working at Mark-Taylor (Perks & Benefits):
- Opportunities for career growth
- Paid training
- Set schedule with same two days off each week
- Employee referral program
- Paid time off, paid sick time, paid holidays, paid volunteer time, and paid parental leave
- Medical, dental, vision benefits and 401k with company match
- Employee appreciation events
- MT fitness program with optional Gympass membership
- Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
Mark-Taylor is an equal opportunity employer and a drug-free work place. All of our employees undergo pre-employment screening which includes drug testing