What are the responsibilities and job description for the Digital Services Sales Specialist position at Market Source?
The Digital Services Sales Specialist is a non-exempt commissioned role responsible for acquiring new customers in the streaming and conventional TV viewing content category. The DSSS is responsible for sales of DirecTV products and services directly to consumers.
The primary goal is to acquire new customers and enroll them. The Sales Specialist work closely with Program Sales Manager and other members of the sales team to determine best practices, maximize customer satisfaction, and support sales and marketing initiatives.
The Sales Specialist is responsible for fostering and maintaining a positive working relationship within the retail location.
Essential Functions for success:
- This is a lucrative commissioned sales position with a minimum guaranteed hourly rate and uncapped earnings potential
- Must be able to approach consumers in a pleasant and persistent manner
- Must be sales driven and commission motivated
- Based on information provided by the customers, discuss and assist customers to match with the most suitable price plan and promotion/incentive that fits their digital content viewing needs.
- Grows performance and other key metrics through sales, product knowledge and marketing promotions
- Supports in-store promotions, and coordinating with the Program Sales Manager and the appropriate personnel
- Communicates competitive knowledge and advantages of various DirecTV products and services including TV, Digital Streaming, and Broadband offerings.
- Communicates benefits compared to the consumers current provider
- Creates first-rate customer experiences
- Maintains sound knowledge of multiple DirecTV products and services
- Attends daily training sessions and sales conference calls during assigned working hours
- Reviews new product and service offerings from DirecTV and its competitors
- Establishes relationships with retail store managers and retail associates
- Self-Manages and tracks personal sales against plan
- Represents DIrectTV and MarketSource in a professional manner at all times
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Mileage reimbursement
- Paid training
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
- Signing bonus
Experience:
- Retail Sales: 1 year (Preferred)
Work Location: One location