Dairy Management

The Dairy Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the Dairy Department. He/She coordinates human relations for the Dairy Department and ensures execution of all company and department policies and procedures on a timely basis.

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest


Responsible for hiring, training and performance management of team members


Responsible for communication of information distribution to entire department


Responsible for maintaining positive atmosphere, spirit and morale within the department


Demonstrate effective leadership skills by managing time and delegation


Develop team members and future leaders utilizing available materials and systems


Support and execute division concepts and programs


Accountable for executing and meeting financial goals


Responsible for identifying areas of opportunity throughout the store and within the department


Ensure quality and consistent product availability and solutions to our guests


Responsible for safe guarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets


Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same


Oversee that department systems and processes are utilized consistently and correctly


Direct meetings with the department leadership team to effectively plan production and promotion goals


Verifies team member schedules against business needs


Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management


Verify all books and manuals are kept updated


Oversee inventory process and reporting


Oversee that Food Safety Procedures are adhered to


Approve all purchase orders and maintain adequate levels


Maintain stock levels. Keep the shelves full of ad merchandise and items kept in back stock


Ensure proper rotation procedures are being enforced


Make sure all tags are properly placed and in good condition


Demonstrate good conflict management skills


Perform other duties assigned by upper management

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.