What are the responsibilities and job description for the Food & Beverage Manager position at Marriott Indianapolis East?
Job Summary
The Food & Beverage Manager is responsible for overseeing the daily operation of the Skylight Bistro Full Service Restuarant at Indianapolis Marriott East hotel. This exciting position will be responsible for leading a team, building strong working partnerhips with the culinary staff and providing a beyond excellent experience for guests. Experience working with Micros, Microsoft Suite of products, and strong technology skills required. Experience maintaining an inventory of fine wines preferred. Your fine dining experience will support our plans to make the Skylight Bistro an exceptional experience for our hotel guests and the local community. The hotel is managed by Aimbridge Hospitality www.aimbridgehospitality.com. The right candidate will be abe to grow their career at Aimbridge's over 1,500 resorts and hotels. Come grow with us!
Responsibilities
QUALIFICATIONS:
- At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
- Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
- Supervisory experience required.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
- Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
- Assist in developing and ensure implementation of Food and Beverage promotional ideas.
- Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
- Maintain a warm and friendly demeanor at all times.
- Be familiar with the organization of the hotel and know the function of each department.
- Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards.
- Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets.
- Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s.
- Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
- Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards.
- Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s.
- Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements.
- Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards
- Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs.
- Ensure all food and beverage costs are maintained to meet budget.
- Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard.
- Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
- Use the hotel's P.O.S. system to print reports. Analyze reports generated.
- Monitor and follow up on all Food and Beverage cash overages and shortages.
- Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures.
- Attend monthly all-employee meetings and any other functions required by management.
- Perform P.O.S. changes in menus or additions/deletions of servers as necessary.
- Review food sales for accuracy daily.
- Perform any other duties as requested by the General Manager.
Property Details
Our premier hotel is situated just minutes away from Lucas Oil Stadium and other exciting locales. Guests can taste a variety of popular entrees at our on-site restaurant, Skylight Bistro & Bar, featuring fresh Indiana ingredients daily for breakfast and dinner. After they've treated your taste buds, visitors can head to their guest room and enjoy a comfortable bed and a high-tech flat-screen TV with premium channels and pay-per-view movies. While resting on the soft linens and plush pillows, guests can check in on social media with our high-speed Wi-Fi. During downtime, we invite out guests to get their heart racing with our modern fitness center, then make a splash in our recreational indoor pool. Our hotel also offers 26 event venues with a variety of spaces both indoor and outdoor, ideal for any occasion.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan