What are the responsibilities and job description for the Franchised General Manager position at Marriott International?
Job Category Property Leadership
Location Courtyard Danbury, 3 Eagle Road, Danbury, Connecticut, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Buffalo Lodging Associates. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
JOB SUMMARY
We are currently looking for a General Manager for our 125 room Courtyard- Danbury. With our Bistro Restaurant and Bar, and central location near a variety of shops, restaurants and office parks, our Courtyard is the ideal hotel for both business travel and family vacations. The Courtyard by Marriott in Danbury is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!
We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:
•Weekly pay
•Paid vacation, sick days and holidays
•Medical, dental, vision insurance
•401K Retirement plan with company match
•Travel discounts on our branded properties
•Career growth opportunities
Role:
The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive.
Responsibilities & Duties:
•Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget
•Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences
•Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA.
•Managing loss prevention and risk management policies, safety standards and claims reporting
•Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive
•Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;
•Take part as a leader in the community and maintain a positive image for the property and BLA;
•Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group
•Any and all other work as required to complete the primary role of the position.
Qualifications & Requirements:
•Two (2) and more years’ experience as a General Manager of a hotel with Branded property experience. This is number one requirement.
•Extensive experience with rooms and F&B.
•Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning.
•Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience.
•Expertise in standard hotel management systems.
•Hands-on leadership – our General Managers work directly with all their associates.
This company is an equal opportunity employer.
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