Lead UI/UX Designer

Mercer is seeking candidates for the following position based in the New York City office. This role is an onsite position.

UI/UX Product Design Manager

What can you expect?

• We are seeking a highly skilled, experienced, and passionate UI/UX Product Design Manager to lead our dynamic team of product designers.
• As a pivotal figure in our product development lifecycle, the ideal candidate will not only possess profound expertise in UI/UX principles and product design but also demonstrate exceptional leadership and project management skills.
• Your role will involve steering the product design direction, coordinating global cross-functional teams, and ensuring that our digital products align seamlessly with user needs and business goals through design excellence.

What is in it for you?

• A company with a strong Brand and strong results to match
• Culture of internal mobility, collaboration and valued partnership from the business.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Competitive pay (salary and bonus potential), Full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.)
• Tuition Reimbursement plan and participation in our Employee Stock Purchase Plan
• Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays (with early dismissal).

We will count on you to:

• Lead and mentor a team of talented product designers, fostering a collaborative, innovative, and high-performing team environment across the enterprise.
• Own the entire UI/UX design process, from user research and information architecture to prototyping, testing, and iteration.
• Partner closely with product managers, marketing and sales, and other key stakeholders to define product roadmaps, understand user needs, and translate business objectives into compelling design solutions from a COE POV.
• Present design concepts and solutions to stakeholders with confidence and clarity, effectively communicating the value and impact of you and your team's workflow.
• Implement and manage multiple project timelines and resources simultaneously, ensuring timely delivery of design projects while prioritizing tasks, meeting deadlines, and adhering to budgets without compromising quality. Knowledge of project management tools such as Jira, Workfront, etc.
• Develop, implement, and champion user-centered UI/UX design principles and best practices to ensure consistency and brand alignment across all product touchpoints.
• Gather and interpret complex user feedback and analytics through various methods (i.e., surveys, interviews, usability testing, etc.), translating them into actionable design improvements as well as inform design decisions.
• Stay up-to-date on emerging UI/UX design trends, techniques, and technologies, integrating cutting-edge innovations into our design practices in addition to seeking opportunities to elevate the user experience.
• Foster a culture of data-driven decision making by analyzing user data and A/B testing results to refine and optimize designs.

What you need to have:

• 10 years of proven experience as a UI/UX Designer or similar role, with a portfolio demonstrating depth in product and user-centered design principles and methodologies (i.e., design thinking, agile development) and user-centric solutions.
• Strong leadership and people management skills, with a track record of leading successful design teams.
• Proficient in design software (e.g., Sketch, Adobe Creative Suite, Figma) and wireframe tools (e.g., Wireframe.cc, InVision, etc.).
• Excellent project management skills, with experience in agile methodologies and ability to manage multiple projects simultaneously in addition to planning, prioritization, delegation, and track project progress.

What makes you stand out

• Bonus points for experience with project management tools (i.e., Jira, Workfront, etc.).
• Solid understanding of frontend development and the ability to communicate effectively with engineering teams.
• Exceptional problem-solving skills, with a keen eye for detail and a commitment to delivering highly polished design solutions.
• Excellent communication, collaboration, and presentation skills, with the ability to influence and persuade key stakeholders.
• Passion for design and deep understanding of how good design impacts business outcomes.
• Bachelor's or master's degree in design, Computer Science, or relevant field; additional certification in leadership or project management is a plus.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

The applicable base salary range for this role is $91,800 to $183,600.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.