Store Manager

JOB DESCRIPTION
Mary & Martha House, Inc.

Job Title: Store Manager Salary: Hourly

Location: 312 US Hwy 41 S, Ruskin, FL Job Type: Full Time / Regular Non-Exempt

JOB DESCRIPTION:

The Store Manager is tasked with providing a positive retail experience to all customers of Mary & Martha House Fashion and Home Goods, and ensuring all employees/volunteers have clear direction with regards to store operations. Must process excellent customer service skills, and able to learn merchandising and cash handling procedures. This position includes monitoring and directing volunteers, as needed, and assisting with creating a healthy work environment. This position must be filled with someone trustworthy, as cash will be handled. Currently the store manager hours of operation are Tuesday through Friday from 8 am - 4:30 pm, and Saturday from 8:30 am - 1:30 pm.

ESSENTIAL DUTIES:

• Coordinate employee and volunteer staffing, training, and management.
• Daily cash register reconciliation and reporting.
• Inventory management
• Ensure that customers are provided with a positive shopping experience.
• Planning and coordinating store operations
• Applying marketing strategies
• Ensuring the quality of customer service
• Developing the strategic positioning of the store within the local market
• Prepares and co-ordinates advertising and press as needed.
• Works with local groups and organizations to present fashion shows to showcase the agency’s programs and needs.
• Supervise personnel: training, motivation,
• Coordinates, and communicates with other agencies in a positive, effective, and professional manner.
• Maintain time sheets of staff.
• Attend all meetings/training as needed.
• Attend and participate in Mary & Martha House fundraising and marketing off-site events.
• Flexibility required for other duties as assigned or needed.

MINIMUM REQUIREMENTS:
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree 2years experience working in the retail or customer service field in a supervisory position.
• Or associate degree 3years experience working in the retail or customer service field in a supervisory position.
• Must have proficient knowledge in Microsoft Office, Outlook, Excel or similar.
• Must have excellent written and verbal communication skills.
• Knowledge of and sensitivity to cultural, ethnic, racial, and socioeconomic issues including working with homeless individuals in a non-judgmental manner with sensitivity to their unique situation.
• Ability to work independently, and with a team, in a fast-paced environment.
• Must have strong organizational skills and attention to detail.
• Excellent internal and external customer service skills.

Mary & Martha House, Inc. in an equal opportunity employer and prohibits unlawful discrimination based on race, color, gender, religion, marital status, age, nationality, sexual orientation, or any other consideration made unlawful by federal or state.

JOB DESCRIPTION
Mary & Martha House, Inc.

Job Title: Store Manager Salary: Hourly

Location: 312 US Hwy 41 S, Ruskin, FL Job Type: Full Time / Regular Non-Exempt

• Intuitive, able to anticipate needs and develop options; problem solver.
• Independent judgment is required to plan, prioritize, and organize a diverse workload.
• Ability to set priorities, meet deadlines and multitask.
• Ability to handle sensitive information with discretion.
• Ability to multi-task, delegate, and handle crisis situations

KNOWLEDGE / SKILLS / ABILITIES:

• Ability to read, write and speak English (multi-lingual a plus).
• Ability to understand, follow and give written and oral instructions.
• Accountancy skills, ideally in a non-profit environment
• Minimal IT knowledge
• Analytical and communication skills
• Unmatched attention to detail as you’ll be preparing detailed reports for multiple agencies
• Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers.
• Ability to work harmoniously with fellow employees and guests.
• Ability to work outdoors including intense or inclement weather conditions.
• Abilities (<3 hours per day) walking, standing, stooping, kneeling, running, sitting, climbing, reaching overhead and bending.
• Ability to frequently (<2 hours per day) lift up to 30 pounds of weight to chest height.

*Management has the right to add or change these duties of the position at any time.

Mary & Martha House, Inc. in an equal opportunity employer and prohibits unlawful discrimination based on race, color, gender, religion, marital status, age, nationality, sexual orientation, or any other consideration made unlawful by federal or state.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Ruskin, FL 33570: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

Salary : $16