Agritourism Manager

Mary’s Land Farm is a popular farm in Howard County. MD for various agritourism offerings year round, both public and private. We are currently looking to fill the role of Agritourism Manager to deliver the best experiences for our customers before, during and after their visit. Events throughout the year include 4-5 large festivals, private parties and get-togethers, daily private animal encounters. In addition to on-site happenings, farm-to-customer communication and service will be provided by the Agritourism manager.

Our ideal candidate will be excited to take on this position, bringing character and creativity to the farm. They will possess knowledge and experience working outdoors and in the tourism or events industry, possess excellent customer service skills, rigorous work ethic, react well under pressure, be friendly, courteous, responsible, detail-oriented, able to multitask, and be very well organized. We are seeking a team player who isn't afraid to take initiative and will pitch in to help us deliver on our top-notch customer service and agritourism program goals!

Agritourism Manager Responsibilities

Assist in organizing, planning and executing festivals and events throughout the year

Manage all aspects of hiring, training, managing part time/seasonal event support staff; Point of contact assigning event staff to their station based on schedule

Manage all private animal encounters, staffing and appointment availability

Work closely with our on-site Inn to integrate stays with farm experiences

Coordinate small-scale, private events: coordinate contract/payment/logistics with client and serve as primary onsite contact

Brainstorm new agritourism developments for the company

Address issues related to event creation and management of online ticket sales

Manage agritourism staffing on weekdays and weekends throughout the year

Stay active and exciting on social media platforms, updating event updates and communications updated according to events calendar

Manage all day-to-day agritourism experiences and employee schedules

Be aware of all farm happenings in order plan accordingly and to answer customer questions

Manage a client-base and communication with farm customers via email, phone, social media messaging for areas inside and outside of agritourism: store, Inn, general questions, etc.

Requirements

Work Wednesday-Sunday, hours vary depending on season; Available to work 20-60 hours a week depending on season; busiest seasons are April-December.

Prior experience working in tourism and/or events required (2 years)

Possess a desire to work in an agricultural business around and with farm animals, be a team player, and willing to lend a hand throughout the farm

Must be available to work weekends and evenings throughout the year especially in busy seasons

Must be proficient in online and web-based platforms

Over the top customer service experience and skills

Great organization skills, keeping all work organized in Google Suites and ready to present and discuss with owners at any point

Able to accommodate a flexible work schedule

Have a reliable form of transportation to farm

Ideal commitment is 2 years

Proficient oral and written communication skills are a must

Pay

This is an hourly-paid position ranging $20-25 an hour depending on experience. There are bonus incentives throughout the year as programs develop.

To apply

Submit a completed resume and cover letter

Provide two references from recent employers who we can contact

MUST ANSWER ALL QUESTIONS FOR APPLICATION TO BE LOOKED AT.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $20.00 - $25.00/hour.

About Mary's Land Farm: The Mary’s Land Farm mission is to raise healthy animals, fruits, and vegetables in a regenerative ecosystem while maintaining the highest ethical standards for our products and their caregivers. We apply standards that go beyond organic principles, and strive to minimize our use of fossil fuels. Our farm also provides ample opportunities for the community to both engage and learn about our farm operations and the local food-system. We are looking for energetic and passionate individuals to join our team, further our mission, and enhance our community. We look forward to receiving your application! Learn more about us at www.maryslandfarm.com.

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