What are the responsibilities and job description for the Front Desk Associate position at Massage Envy - Redlands?
CANDIDATES MUST BE AVAILABLE DAYS, NIGHTS, WEEKENDS.
Prioritizing candidates with open availability. We are limited on flexibility: Tuesday through Thursday, must be able to work any shift during these days.
Where Better Careers Begin!
Massage Envy Redlands!
Do you have a passion for helping others? At the Massage Envy franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Perks & Pay:
- Competitive base pay of $16.00-17.00 DOE/hour plus bonuses and monthly commissions
- Employee referral bonus program for Massage Therapist roles
- In-depth product and service training
- A free massage, skincare or stretch service each month
- 50% off all products
- Expansive franchise group, over 5 locations across the Inland Empire! Opportunities for professional development and growth if open to relocation
Qualified Candidates:
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Are critical thinkers with excellent math and computer skills and the ability to multitask
- Have great people skills and can establish positive relationships with guests
- Are supporters of total body care with a general knowledge of massage and skin care services
Day-to-Day:
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Culture & Support:
- Trained leadership that is invested in YOUR success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 28 – 36 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $16 - $17