What are the responsibilities and job description for the Assistant Manager position at Massage Envy?
We are looking for a high energy, strong & organized leader with a positive mindset who can collaborate efforts, ideas & their passion along with the Business Manager to help the brand achieve its mission.
Integrity: Play by the rules without cutting corners, do the right thing when no one is watching, honoring commitment to self & others.
Ability to motivate & move others: keep staff engaged, inspired, motivate to achieve targets, tackle promotions & provide a winning culture.
Team player: Willingness to help the team where needed & puts the overall team interest above personal interest.
Strong Emotional Intelligence: Ability to stay calm under stressful situations, adopt a win-win attitude, accept constructive criticism, perspective taker, empathizer, active listener, not afraid to seek help when overwhelmed, act as a support system to team members when they are struggling emotionally & unable to compartmentalize.
Self-Starter: Able to find the power from within to follow through on projects, execute with little to no oversight, motivated by the love and enthusiasm/passion of the roll, proactive in planning & dealing with challenges.
Patient with Grit & resilience: Able to get through difficult times without giving up on the goal, sees obstacles & challenges as opportunity to evolve & grow one’s character.
Student Mentality: Takes the time to read and learn new skills and knowledge, open to best practices of others and trying different ways (experimenter), coachable.
Communication: Effective written & verbal communication skills.
Organizations & Planning: Plans, Organizes, Schedules, & budget in an efficient manner, focuses on key priorities, able to compartmentalize, delegate tasks without compromising the quality of work or things getting done.
Coaches sales associate to meet their weekly/monthly target.
Education, Skills and Training:
- Have a college degree (preferred).
- Have previous management, marketing, & sales experience within a service or retail industry (required).
- Possess the ability to identify & solve problems, set goals & expectations, delegate responsibilities, & effectively interact with & lead staff.
- Exhibit proficiency in establishing membership & retail sales goals & interpreting progress & trends in sales reports.
- Be aware of & comply with all labor and employment laws applicable to employees at the franchised location including local & state licensing laws & regulations related to general business operations & licensure of Massage Therapists & Estheticians.
Communications and Personal Interactions
- Have a strong customer service orientation & be able to communicate effectively with members and guests, prospective clients, vendors, franchise owners, & regional developers.
- Be able to communicate information to franchise owner & other individuals in the Massage Envy franchise network.
- Possess excellent leadership & influencer skills & the ability to motivate & inspire staff & develop a strong team culture.
- Maintain client confidentiality.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Englishtown, NJ 07726: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
