Business Manager

Massage Envy
Florham Park, NJ Full Time
POSTED ON 4/23/2024 CLOSED ON 5/19/2024

What are the responsibilities and job description for the Business Manager position at Massage Envy?

We are looking for a high energy, strong & organized leader with a positive mindset who can collaborate efforts, ideas & their passion along with the District Manager to help the brand achieve its mission.

Qualifications:

  • Previous 2 years' experience in sales or retail management (required)
  • Ability to thrive in a fast-paced environment
  • Excellent written and communication skills
  • Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversation
  • Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively
  • Problem solvers who can think on their feet, bring people to compromise, and resolve conflict
  • Good with people, building trust and confidence and developing positive relationships with employees, members, and guests

Responsibilities:

  • Supervise and mentor a strong team of front desk sales associates
  • Track monthly results and trends for business forecasting
  • Resolve escalated customer complaints
  • Rally a team of caring professionals to deliver an excellent end-to-end experience to every guest
  • Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them
  • Educate guest on wellness and self-care
  • Drive retail sales and membership sales
  • Build a high-achieving team by setting clear expectations, providing ongoing training and mentorship
  • Manage inventory
  • Creating a strong workplace culture
  • Model the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy

Benefits that help you take care of you:

  • Commission structure that rewards your hard work
  • Medical, dental and vision plans
  • Paid Time Off
  • Employee discount on products and services
  • Free monthly massage
  • A dynamic, energizing environment where you're consistently challenged, never bored
  • Leader training and development to help you grow as a manager and lead your team

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to Relocate:

  • Florham Park, NJ: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $65,000

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