What are the responsibilities and job description for the Manager position at Massage Envy?
Overview
Where Better Careers Begin!
Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Chapel Hill franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.
Perks & Pay:• Competitive base pay per hour plus bonuses and commissions• Company contributed medical insurance for full-time team memberso Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available• 401(k) retirement plan for all team members after 6 months of employment• Paid Time Off (PTO)• Employee Referral Bonus Program ($500 per referred MT)• Discounted pet insurance through Fetch• In-depth product and service training• Employee Assistance Program available• 40% off all products• Long-term career planning and advancement
Qualified Candidates:• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required• Are natural leaders who can build relationships while motivating, coaching and supporting a team• Can have tough conversations in a professional and constructive manner• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
Day-to-Day:• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance• Effectively resolve customer challenges while maintaining a safe and therapeutic environment• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly• Develop positive relationships and build confidence with employees, members, and guests
Culture & Support:• Award programs (like Manager of the Year)• Leadership Training and Development that is invested in YOUR success• A caring community that strives to celebrate individuality and share knowledgeIf you're ready to lead the charge to help people feel their best, we can't wait to meet you.
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location
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