What are the responsibilities and job description for the IT Technical Support Specialist position at MassMutual NC?
- Maintain technological equipment, including phones, printers, computers, operating systems, network systems, hardware etc.
- Run security checks on all of our systems to ensure we are protected from cybersecurity threats
- Ensure our computers are backed up so all files are saved in case the system crashes
- Help our staff solve technology-related problems so they can work efficiently
- Provide new employees with user accounts, company email, and security access so they complete their assigned tasks
- Basic understanding of how to troubleshoot network systems, phone systems, Internet connectivity, and other technological equipment
- Must have high school diploma or equivalent, associate’s degree in a tech-related field is highly valued but not required
- Expert-level Microsoft Office skills
- Experience with Windows, Mac, and Linux computer operating systems
- At least two years experience in a professional IT work environment
Through comprehensive financial planning, We help our clients tackle the issues that matter, supporting them through some of the most important decisions of their lives. We set ourselves apart by focusing on the individual, building a foundation that can allow our clients to take control of their financial lives. That same foundation is found in our company culture. Our financial professionals always work to create an inclusive environment that represents our core values: growth, family, teamwork, and happiness.
We are a young and agile firm that is always looking for new ways to amaze our clients and grow our talent network. We're lifelong learners that take pride in our commitment to training and education, and we work tirelessly to help our financial professionals explore their potential.
- Health/vision/dental
- Outstanding company culture
- Top-tier training/education
- Raleigh office located near the PNC arena
Salary : $50,000 - $0