Head of Learning & Development

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

Responsibilities
•    Strategy – set the vision for professional development, to promote leadership and management capabilities 
•    Operations - ensure consistent execution of learning offerings through the design and deployment of a comprehensive set of training processes, routines, and standards 
•    Measurement - Define key metrics, leverage quantitative and qualitative feedback to optimize programs and demonstrate impact  
•    Stakeholder management – proactively engage learning advisors and business sponsors to understand requirements for strengthening professional capabilities; cultivate relationships with internal subject matter experts and build network of peers to inform perspective and respond to evolving business requirements 
•    Learning Council - build community of learning professionals across the enterprise
•    Team – lead a team of collaborative, purpose-led development professionals, passionate about delivering learning content that inspires action, engagement, and inclusion 
•    Vendor & Resource Management –evaluate, identify and partner with vendors as needed to procure/customize content; Manage the budget and allocation of development resources.

Qualifications
•    7 years of broad and progressive experience in the L&D space 
•    Bachelor's degree or equivalent experience in, Organizational Development, Education, Instructional Design, Communications
•    Proven track record of establishing a vision for an L&D org and building a high-quality portfolio of programs that achieve the vision
•    Exceptional interpersonal skills, with demonstrated abilities to communicate effectively (written and oral) with employees at all levels  
•    Strong performance consultation experience, both coaching employees and advising leaders across all levels of the enterprise
•    Previous experience managing L&D professionals, working cross functionally with other technical and non-technical teams
•    Solid organizational and project management skills; ability to manage multiple priorities concurrently and with little oversight; outstanding execution and follow-through
•    Resourceful, adaptable to change, with a bias for action and ability to easily navigate between high level strategy and roll-up sleeves execution

Must be eligible to work in the US without sponsorship
•    Preferred: Master’s degree in instructional systems design, education technology, or related disciplines; Experience with Learning Management Systems/Platforms (e.g., Workday, Degreed, Articulate)

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