Program Manager

Overview

Company Summary

MasTec, Inc. is a leading national infrastructure construction company. Utility Services Group (USG) is part of the Power Delivery Segment and focuses on the electrical distribution, substation, water, transmission, and natural gas distribution infrastructures.  

Job Summary

The Program Manager provides project management, business analysis, and functional expertise for the design, development, operation, and implementation of Vista by Viewpoint and other mission-critical systems.  Program Manager partners with technical vendors to create meaningful and efficient technical solutions in order to satisfy business needs and system requirements.  Program Manager develops and maintains integration plans and status reporting. This position is to be 100% remote. 

Responsibilities

• Solutioning:
  • Analyze complex business needs presented by the user community or clients and provide recommendation for technical and/or functional solutions. Requirements Definition.
  • Partner with business, technical associates and vendors to develop technical/functional requirements based for business needs.
  • Analyze operational procedures and complex business needs and problems to determine system requirements.
  • Perform liaison duties between users, operations, IT development personnel in the area of systems design, modifications or troubleshooting.
• Implementation:
  • Support the implementation and upgrade of ERP software.
  • Support the Implementation of new systems and programs to meet business needs.
  • Produce and maintain timeline for implementations and application releases.
  • Monitor progress of software release and IT initiatives for effective project control.
  • Track and provide status reporting.
• Testing:
  • Coordinate and communicate with functional users the testing and validation of system changes.
  • Assist with the design, coding and development of unit test plans and scripts, as needed.
  • Direct participation in testing.
• Application Support:
  • Provide business application support for ERP software and legacy systems.
  • Participate in hardware/software evaluations and maintain vendor contracts.
  • Train and/or coordinate training for system end users.
  • Represent IT at customer review meetings, as needed.
  • Available for on call support during critical system events.
• Procedural:
  • Create and enforce standard policy and procedures to maintain consistency of existing applications.
  • Ensure business systems meet uptime/downtime requirements.
  • Support Production Change Management Process.
• Other duties as assigned.

Qualifications

Minimum

• Bachelor’s degree in computer science or related field or the equivalent experience.
• Five years ERP management experience.
• Five years IT support for construction company or equivalent.
• Strong system migration lifecycle knowledge.
• System implementation experience.
• Strong Microsoft Office skills particularly Excel.
• Excellent communication skills.

Preferred 

• Master’s degree in computer science or related field.
• Vista by Viewpoint expertise.
• Construction Industry Experience.
• SQL skills.
• Production Change Management Process.
• Understanding of SOX Requirements.

Physical Demands and Work Environment 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.  

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.  

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). 

Equal Employment Opportunity: 

The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.