What are the responsibilities and job description for the IT Administrator position at Matlen Silver?
Job Description
Location: ONSITE 5days a wk out of Columbus Ohio
Required Pay Scale: $25-30hr W2
Summary:
Responsible for providing advanced-level IT desktop support for users and executives at Enterprise Client headquarters and various satellite office locations. This position is very hands-on and requires self-motivation, strong verbal/written communication skills, strong multi-tasking and prioritization skills, and attention to detail.
Responsibilities include desktop/laptop configuration, deployment, troubleshooting, and repairs, Windows operating system and internal/third-party application support.
Essential Duties/Responsibilities:
Provide first & second tier desktop support for all end-users
Proactively monitor ticketing systems, ensuring all tickets are updated daily, and all work is fully documented detail
Configure and deploy new desktop and laptop computers using company computer image
Quickly diagnose and resolve hardware issues including computers, printers, and peripherals
Initiate and execute manufacturer warranty requests
Quickly diagnose and resolve issues from a broad range of applications
Set up A/V, teleconferencing and video conferencing equipment for meetings
Perform hardware relocations for desk moves/reshuffles
Coordinate and collaborate effectively with technical teams
Establish and maintain good working relationship with users and associates
Must Haves:
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: //
Required Pay Scale: $25-30hr W2
Summary:
Responsible for providing advanced-level IT desktop support for users and executives at Enterprise Client headquarters and various satellite office locations. This position is very hands-on and requires self-motivation, strong verbal/written communication skills, strong multi-tasking and prioritization skills, and attention to detail.
Responsibilities include desktop/laptop configuration, deployment, troubleshooting, and repairs, Windows operating system and internal/third-party application support.
Essential Duties/Responsibilities:
Provide first & second tier desktop support for all end-users
Proactively monitor ticketing systems, ensuring all tickets are updated daily, and all work is fully documented detail
Configure and deploy new desktop and laptop computers using company computer image
Quickly diagnose and resolve hardware issues including computers, printers, and peripherals
Initiate and execute manufacturer warranty requests
Quickly diagnose and resolve issues from a broad range of applications
Set up A/V, teleconferencing and video conferencing equipment for meetings
Perform hardware relocations for desk moves/reshuffles
Coordinate and collaborate effectively with technical teams
Establish and maintain good working relationship with users and associates
Must Haves:
- A minimum of two years of recent experience providing IT desktop support in a large corporate environment
- Proficient with Microsoft Windows 10 Operating System
- Microsoft product support experience: Office 2016, Microsoft Visio, Microsoft Project, Internet Explorer, Skype For Business, MS Exchange-based email, etc.
- General hardware support, including break/fix experience
- Ability to work independently and with little supervision required
- Ability to consistently meet individual and team goals
- High school diploma.
- Related IT certifications and/or experience providing general IT desktop support in a corporate environment.
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: //
Salary : $25 - $0
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