Membership specialist

Matlen Silver
Bridgewater, PA Full Time
POSTED ON 5/17/2024 CLOSED ON 6/4/2024

What are the responsibilities and job description for the Membership specialist position at Matlen Silver?

Description

Job Title : Contract Membership Specialist

Duration : Long Term

Location : Remote

Required Pay Scale :

Due to client requirements this role is only open to USC or GC candidates

Job Summary : Project Details :

Project Details :

  • Utilize Model N Revenue Manager to Maintain the Membership Life Cycle of Large Organized Customers (LOC). This includes contract membership activities surrounding new eligibility and continued maintenance such as movement, additions, and deletions.
  • Works independently with Revenue Manager platform to create and manage membership affiliations and eligibility status for both direct and indirect customers.
  • Processes Master Data requests within SAP iShift according to business rules for Vaccines accounts.
  • Resolve membership affiliation and inquiries from account management teams.
  • Monitor Revenue Manager platform and boundary systems to confirm data accuracy.
  • Responsibility for managing daily business tasks and processes with internal / external key stakeholders.
  • Access and process data within reporting tools, including Revenue Manager, MicroStrategy, and boundary systems.
  • Communicate and resolve membership discrepancies with internal and external customers; resolve inquires, maintain synchronization and integrity of membership.
  • Create, maintain, and support a collaborative environment with external customers and internal business partners.
  • Responsible and accountable for data compliance activities within membership and the oversight and execution of applicable processes and business decisions to achieve compliance.
  • Ensure accurate and up-to-date membership files are retained according to audit / compliance requirements.
  • Proactively collaborate with internal teams and external customers to harmonize membership processes, resolve issues, and address business challenges.
  • Comply with SOX and Government Pricing P&Ps.
  • Support and follow all SOP documentation guidelines, compliance, and auditing processes.

Qualifications :

  • Bachelor’s degree required.
  • Model N and SAP iShift experience preferred.
  • Experience in Contracting, Membership or Pricing preferred.
  • Change and growth mindset with high degree of independence and adaptability to changing environments.
  • Critical thinking and problem-solving mindset.
  • Strong analytical thinking, Excel, and implementation skills.
  • Excellent written / oral communication skills. Ability to communicate effectively and professionally.
  • High level of attention to detail and accuracy.

Years of Experience : 1 - 3 Years

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders.

Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and / or phone at : / / 908-393-8600

Last updated : 2024-05-17

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