Administrative Sales Assistant

Matthews Studio Equipment ships grip equipment to more than 90% of the world; there is a piece of Matthews equipment on every major motion picture and television show made today. We are proud of the imprint our work leaves in the world, and we work deliberately to maintain a high level of quality and customer satisfaction.

Sales and customer service go hand in hand - while Sales may successfully sell the product, the responsibility for seeing that sale through to completion falls on Customer Service to monitor and manage the sale; both up to and including shipment, and after receipt. The motion picture, television, photography, and content creation business is growing and evolving; our sales and customer service team adapts to the industry and provides a high level of work quality no matter the client.

We look forward to welcoming a new team member that shares the emphasis on quality and satisfaction that is a hallmark of the Matthews brand.

Job Duties

• Heavy email and verbal communication both internally and externally with a high degree of professionalism
• Perform data entry of sales orders both 10-key and alphanumerical for specific territories assigned by the Sales Manager
• Check sales orders for accuracy of customer discount and product number, match orders to invoices for filing
• Conduct forensic research of sales orders to confirm shipped dates and amounts against customer records
• File orders and associated documents for hundreds of clients, maintaining an accurate alphanumeric filing system
• Perform stock checks for the department
• Coordinate with inventory control to confirm accuracy of shelf stock levels and expected inventory availability
• Confirm backlog orders and set appointments for customer pick up
• Relieve showroom sales staff during rest breaks and meal periods; greeting customers, clients, and vendor walk-ins with a positive and helpful attitude
• Coordinate freight pickups with domestic and international customers
• Answer internal and external phone calls with professionalism and courtesy

Job Requirements

• 60wpm minimum typing speed, alphanumeric and special characters
• Knowledge of standard Microsoft Office programs: Outlook, Word, Excel
• Professional and courteous demeanor
• Industry experience preferred

Wage and Hours

• Monday – Friday 8am to 5pm
• Range $19.00-21.00 per hour
• Hourly non-exempt
• Commission not applicable

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

Salary : $19 - $21