What are the responsibilities and job description for the District Manager position at Mattress Warehouse Corporate?
DISTRICT MANAGER
THIS POSITION REPORTS TO: VICE PRESIDENT
DEPARTMENT NUMBER/NAME: PITTSBURGH DISTRICT
PURPOSE. Summarize position purpose. Provide a succinct description of this position in action terms.
District Managers are in charge of the operational practices of all stores making sure each runs smoothly, cleanly and meets any budget and sales goals and is complying with any marketing campaigns and promotions.
ESSENTIAL FUNCTIONS. In a series of brief statements, describe the essential functions (accountabilities) of the job, i.e., specify activities and end results. These should be objective, measurably quantitative/qualitative, reasonable/attainable, employee-controllable, and related to desired outcome/results. Include weights of each function in descending order of importance. These percentages will total 100%. Note: An essential job function is one that is fundamental to successful performance on the job, as opposed to marginal job functions, which may be performed by particular incumbents at particular times but are incidental to the main purpose of the job.
Plan and coordinate business operations in district offices to achieve financial goals.- Perform resource allocation, workload assignment and schedule management for assigned projects.
- Manage a team of professionals on daily basis to meet or exceed company objectives.
- Identify skill gaps and schedule trainings to team members.
- Address team concerns and provide direction whenever needed.
- Ensure that all business operations are done in accordance with company standards.
- Resolve all customer issues and ensure to provide outstanding customer services.
- Conduct performance evaluation of team members and provide feedback for improvements.
- Build strong working relationships and maintain effective communications with team members.
- Identify business challenges and suggest appropriate action plans.
- Develop new business strategies for business growth and revenue generation.
- Build positive working and learning environment for team members.
- Prepare budgets, control expenses, and identify revenue opportunities.
- Assist in employee recruitment, promotion, retention and termination activities.
- Ensure that teams follow company policies and procedures at all times.