Part Time Assistant Manager

Job Description

Brand/Department: maurices

Work Location: Field

Job Title: Part Time Assistant Manager Job Code: STOASP

Supervises Stylists, Sales Support
Reports to Position: Store Leader

Position(s):

Type of position: Compensation Use Only:

Full-time Pay Grade ________

Part-time FLSA Status Exempt Nonexempt

Regular Benefit Level ___________ Manager Level ___________________

Intern/ Temporary

GENERAL DESCRIPTION

Responsible for being a service leader in the store by leading store team members to deliver a consistent brand
experience and provide excellent service to all customers. Contributes to the achievement of stores sales goals, visual brand expectations and execution of store operations.

Key Accountabilities: Re sponsible for overseeing the store and staff in the absence of maurices full time management.

PERFORMANCE REQUIREMENTS

Key Responsibilities:

• Ensures the successful execution of our customer service philosophy by: o Practicing our Customer First Culture:

▪ Building an Authentic Connection: Connect with every Liv in a genuine way and delivering a welcoming first moment.

▪ Create an Amazing Experience through asking open ended questions, making relevant recommendations, and sharing the benefits of our mymaurices rewards card & maurices credit card.

▪ Become an Expert Stylist: Communicate your style expertise and build credibility with Liv. o Building sales through a commitment to our Customer First Experience. Consistently deliver, coach, and develop the behaviors of Connect, Observe, Suggest & Sell. o Promoting an Omni Channel experience for Liv by utilizing loyalty programs, promoting maurices.com and using technology as a selling resource. o Leading by example and consistently demonstrating a customer first philosophy.

• Contributes positively to store results through: o Our Customer First Survey. o Personal and team recognition through “Love Notes” from Liv. o Store Sales Results .
• Contributes to the team experience by: o Reacting quickly and communicating with team members regarding customer and store activity needs. o Being inclusive, positive, and treating all team members with respect. updated 11/01/2022

o Engaging team members. o Being receptive to feedback from others and making timely changes.

• Leads and contributes to the brand experience by: o Setting daily goals, determining, and assigning tasks, and motivating the team. o Ensuring work is accomplished on time, thoroughly, and according to company standards. o Supporting the development of the team by coaching and providing timely open, honest, and direct feedback. o Recognizing and celebrating associate service interactions and recognizes “Love Notes” delivered through our Customer First Survey. o Demonstrating a commitment to ongoing learning through participation in LEAD and field training programs. o Exercising good judgment and demonstrating professionalism. o Efficiently and accurately implementing maurices Operating Procedures. o Understanding and executing all visual brand expectations. o Representing the company’s current fashion.
• Consistently works scheduled shifts and maintains a flexible schedule to meet store needs.
• Adheres to and enforces all company policies, procedures, safety practices and loss prevention procedures .

WORK EXPERIENCE AND EDUCATION REQUIREMENTS

• 1 year of customer service experience and supervisory experience preferred
• Ability to foster a team environment and create a positive working environment
• Experience in training and directing others
• Ability to take initiative in making decisions
• Demonstrating ability to achieve goals
• High School Degree or GED preferred.

Unique Requirements

• Work varied hours/days as business dictates
• Able to operate and use all equipment necessary to run the store
• Able to operate computerized register system

Physical Requirements

• Standing/Walking – 100% o Customer Service – greeting and assisting customers, retrieval, and direct selling of merchandise.
• Mental Alertness – 100% o Responsive to customer needs. o The ability to recognize and resolve security issues and customer concerns. o Follow specific sales techniques. o Comprehension of policy and procedures.
• Lifting – 60% o Must be able to lift a minimum of 10-20 pounds repeatedly; occasional ability to lift up to 50 lbs. o Merchandising of store – moving clothing / displays and moving / unpacking merchandise cartons.
• Push/Pull/Reach both forward and overhead – 60% o Merchandising of store – hanging and moving clothing, moving boxes and displays. o General Store maintenance – vacuuming, cleaning stores windows, counters and displays.
• Hand Dexterity – 50% o Operation of the POS equipment. o General store maintenance – dusting and cleaning. o Ticketing of merchandise and markdown tagging. updated 11/01/2022

• Stooping/Bending – 20% o Merchandising of store – unpacking and hanging clothes. o General store maintenance – dusting and cleaning. o Steaming of merchandise. updated 11/01/2022

Job Type: Part-time

Pay: $12.50 - $14.00 per hour

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Hays, KS 67601: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $13 - $14