What are the responsibilities and job description for the Customer Service & Meal Packaging position at Maven Meals?
Maven Meals is a prepared meal delivery company that provides a simple way for time & energy-starved people to enjoy tasty, wholesome meals. We are passionate about creating great food that makes our customers’ lives easier & having fun while doing it!
Overview:
Maven Meals is a prepared, weekly meal delivery service, feeding 650 families each week in the Greater Seattle area, and we are looking for someone to join our Weekend Customer Service & Packaging team! This position will help monitor our customer emails and phone calls, as well as helping with data entry for our food packaging team. They will also assist on the packaging and labelling of our prepared meal orders.
The ideal candidate for this position is highly organized & efficient in how they approach their job, as this can be a high paced, detail orientated job. While you are working on a team, you'll also need to be comfortable in working independently on projects once fully trained.
About us:
Maven Meals is Seattle's premier meal delivery company, providing meals that are made from scratch & delivered. We are passionate about making great food using local, seasonal, and all-natural ingredients. Our menu changes weekly so there is always a new recipe & challenge to master. We are growing quickly with lots of opportunities for upward growth!
We are a drug-free, non-smoking company.
Perks and Benefits:
- $17.00-$18.00/DOE tips
- $30 worth of free meals each week
- Saturdays and Sundays - 8am-4pm
- Paid Sick Leave
- One block from the light rail station
Skills and Requirements:
- Ability to work in a team setting & also independently
- Punctual & good time management skills. We are a small company, so reliability is very important to us
- Ability to occasionally push/lift up to 40 pounds
- WA State Food Handler's Card (must have within 1 week of hire)
- Great communication skills
- Willingness to follow all COVID-19 protocols
- Open to learning new production methods
- Weekend availability required
Responsibilities and Job Duties:
- Attention to detail & have good time management skills to ensure the job is getting completed before deadlines
- Managing our email and phone inboxes to effectively communicate with our customers
- Be familiar with spreadsheets, as there is the need for data entry over the weekend
- Weighing & measuring out ingredients to ensure precise packaging
- Labeling packaged items & taking accurate notes on number of items packaged, leftover amounts, and any other pertinent notes for the team
- Maintain a clean work environment & practice good sanitation
Salary : $17 - $18