Security Manager - Elko

Description

Description

At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.

Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)

The Security Manager is responsible for providing security to guests, facility, and team members. To protect and safeguard all interest of Maverick Casino & Hotel, Gold Country Inn & Casino, and High Desert Inn. 

•   Create an atmosphere that encourages guests to make Maverick Gaming their choice for gaming entertainment; responsible for actively building and retaining guest relations and act as a mentor to team members to provide superior guest service.
•  Maintain the integrity and confidentiality of the Security department and Maverick Gaming company matters.
•  Supervise the security of casino operations, guests, team members, drops and monetary transactions. 
• Maintain a constant surveillance throughout the casino watching for irregularities or illegal gaming devices; Immediately report suspicious or unusual activities.
•  Interact and communicate with other department managers, Maverick Gaming, and all other regulatory personnel when necessary.
• Oversee department personnel including hiring, disciplinary actions, and performance evaluations.
•  Oversee schedules and assignments; maintain files and reports prepared for Security, as needed, to implement gaming operations.
•  Oversee training of Security employees and establish internal policies and procedures for the staff.
• Oversee Security investigations of all types.
• Assist and prepare department operating budget, monitor progress, and act on budget variance items.
• Perform the duties of a Security Officer as required. 
•  Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
•  Perform all other duties as assigned.

Requirements

• High School Diploma or equivalent preferred.
• Encourage mutual respect, dignity, and integrity with all staff by setting positive examples.
• Maintain positive and professional demeanor.
• Must be dependable.
• Must be registered with Nevada Gaming Control Board.
• Must demonstrate and use sound judgment.
• Basic computer skills required.
• Ability to read and comprehend all documentation. 
• Ability to always communicate effectively, with all levels of employees and guests. 
• Neat, professional appearance with good personal hygiene.
• Must be fluent in English.
• Excellent communication skills, verbal and written. 
• Must be proficient in all up-to-date MICs and SOPs
• Certified in CPR/First Aid and/or EMT preferred. 
• Must be 21 year of age or older.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
• Prior experience in security industry required.
• Knowledge of a 24-hour, 7 day a week gaming operation. 
• Ability to recognize and monitor suspicious activities of team members and guests.
• Ability to sustain a high level of confidentiality and professionalism. 
• Ability to remain calm in emergency or stressful situations. 
• Ability to provide excellent customer service and maintain a professional demeanor. 
• Ability to prioritize and organize. 
• Ability to be a clear thinker, remaining calm and resolving problems using good judgement. 
• Ability to understand guest’s service needs.

Salary : $40,000 - $0