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Help Desk

Max Populi
Union, MO Full Time
POSTED ON 5/1/2024 CLOSED ON 5/9/2024

What are the responsibilities and job description for the Help Desk position at Max Populi?

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Duties and Responsibilities :

  • First line support troubleshooting; responds to requests for technical assistance.
  • Build out new computer systems and load user profiles.Provide user training and training on Apple devices.
  • Onboard new users and offboarding tasks.
  • Participate in a scheduled weekend maintenance rotation.

Required Qualifications

  • Experience with software installation and workstation support.
  • Experience with Microsoft Teams and other Microsoft 365 applications.
  • Know Windows 10 Operating System including setup and configuration.
  • Know networking concepts, server hardware, switching hardware, and cabling.
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