Training Manager

Overview

MaxHome is hiring an experienced, Training Manager to join its team at its headquarters in New Orleans, LA. This role offers a competitive base salary of $68,000 per year plus perfomance-based bonuses. 

Are you looking to become part of a team that excels in delivering best-in-class services? Here at MaxHome, we believe in creating your success by starting you on a journey where you can grow with us. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover a workplace where we aim to help turn your passion into a rewarding career. We value your hard work, integrity and dedication to make things better for our customers. When working with MaxHome, you’ll become part of a family that supports each other while disrupting the industry and giving back to our communities.

Who We Are: 

MaxHome is one of the most trusted and reputable home improvement companies in the area, serving New Orleans, Baton Rouge, Pensacola, Houston, and Mobile. Since 2006, the team at MaxHome has been committed to serve homeowners across Lousiana, Texas, and Alabama, delivering superior results and unmatched customer care at competitive prices. Our customers quickly notice a difference in the way we do business. We’re not just out to make a quick sale; we want to earn customers for life. Our mission statement, "Everybody Happy" applies to our employees, customers, and vendors- and has earned us the #3 top workplace recognition by Nola.com and valued partnerships with the nation's best retailers.  

MaxHome environment is results driven, fun, and collaborative! We all act as the face of the company, we are passionate, dedicated, motivated, and loyal to our customers- this is what we are all about. We are looking for team members who have a desire to engage our customers and surpass expectations. We are looking to hire immediately for our upcoming training class. If you want to take your career to the next level, we here at MaxHome are ready to set you up for success. Are you ready to join us? 

What we offer:  

• Competitive base salary of $68,000 plus performance-based bonuses 
• Health, dental, vision and life insurance, 401(k) 
• Paid holidays, PTO 
• Unlimited growth opportunities 

Responsibilities

What You'll Do: 

Training Staff:

• Manage all aspects of training for the company
• Train all staff – both incoming staff and on-going continuous training
• Facilitate learning through a variety of developmental methods, including in-classroom, virtual training,and any continuing training sessions
• Increase management and leadership pipeline in company
• Utilize a variety of instructional methodologies to include self-directed learning modules interactivemultimedia or other technology-based tools and techniques and determine the most cost-effectiveprocesses
• Manage the delivery and / or facilitation of training. Support the processes associated with analyzing,designing, and developing all training initiatives. Maintain a focus on sustainable blended learningprograms
• Maintain open communication and strong relationships with all management
• Coordinate the administration and facilitation of all training sessions with HR and Hiring Managers toensure timely transition from point of hire

Development of Training Materials and Systems:

• Create and develop any needed training materials, (i.e. manuals, etc)
• Conduct formal Training Needs Analysis to determine “gaps” in current vs. desired performance andmake recommendations in “best practices” to close gaps
• Organize and develop project plans for training and adult learning methods
• Conduct cost-benefit analysis to determine business impact on projected costs associated withdeveloping and implementing proposed instructional methodologies, self-directed learning modules,interactive multimedia or other technology-based tools and techniques
• Manage training design and development, maintenance, program roll out, and tracking
• Evaluate training participation, training application, and training implementation to adjust futuretraining strategies accordingly
• Develop partnerships with senior leaders and subject matter experts to aide in developing andfacilitating training programs
• Create, manage, and maintain the training budget as well as all training facilities and equipment

Personal Development: 

• Maintain an understanding of most current industry trends and developments
• Coordinate and attend professional training and developmental courses
• Subscribe to Training Magazine and complete at least 5 hours of professional training and developmentseminars and/or workshops per month

Reporting:

• Compose a system to track and organize effectiveness of training methods by understanding businessneeds and analyzing training metrics
• Support the company through needs analysis, solution creation and project management activities
• Maintain and organize all data to present to General Manager and Hiring Managers
• Analyze data from reports, evaluate trends, and develop strategies to meet business needs

Qualifications

What You’ll Bring: 

• Experience designing and implementing employee development programs
• Proven project management skills, with the ability to participate in initiatives according to business needs and strategy
• Strong working knowledge and experience in Instructional Design, use of assessments, and evaluation of training programs for adult learners
• Demonstrated ability for presentation/facilitation skills required

MaxHome provides the following inclusive hiring information:  We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.