IT Solutions Architect

Job Description Summary

The Maximus Connection Point (CP) organization is looking for highlymotivated IT Solutions Architect to join their service delivery team.The Connection Point service delivery team is responsible for modernizing thecurrent product offerings for MAXIMUS’ core markets of Eligibility, Enrollment andCustomer service. The IT Solutions Architect, under the guidance of technicalleadership, would be working with business partners and clients in architecting thetechnical solution from the phase of responding to the initial Request for Proposal(RFP) to implementing the project.An ideal candidate will be able to understand a project’s functional businessneeds and translate those into a high-level end-to-end technology solution that alignswith the long-term ConnectionPoint product vision.

Job Summary

Essential Duties and Responsibilities:• Bridge the gap between business requirements and the implementation of technology solutions.

• Responsible for creating the overall technical vision for an end-to-end business solution that includes the Connection Point application.

• Documenting and sharing best practice knowledge for new solutions and advocating for process improvements.

• Regularly communicating new features and benefits to partners, customers, and other stakeholders

• Reviewing and validating solutions designs from other team members.

• Architecting solutions that are dynamic and robust for long-term vision. • Participate in RFP Responses

• Work closely with the Business Solution Group (BSG) to understand the scope of the RFP.
• Actively participate in solutioning sessions hosted by the BSG as a subject matter expert for all business capabilities offered via CP.
• Work with other solution partners to define the high-level interface requirements.
• Identify area of confusion in the RFP and seek clarity by formulating questions for the State and other solution partners.
• Review the RFP requirements and map it to the CP solution.
• Identify gaps in capabilities and work with CP service delivery team to define cost effective solutions.
• Create high level solution context diagrams.
• Document high level business use cases & user journeys.
• Manage the process of collecting high level Service delivery solution estimates.
• Create high level schedule
• Define high level assumptions

Support ConnectionPoint Project Implementations

• Represent the Service Delivery Team in Sprint 0 activities.
• Meet with the project team during JAD sessions to identify the business needs. Note: this may require travel to the project site.
• Work with the Project team and CP Product Owners to understand the full scope of end-to-end business processes that will be supported with the CP implementation.
• Work with the project team to understand all the users that will be accessing the CP system and document all user journeys throughout the total end to end solution.
• Gain an understanding of the overall high-level end to end business process flows.
• Perform gap analysis on the business process needs and current CP functionality.
• Identify what can be configured and what must be customized for the project. ▪ Break out business process flows into demonstrable milestones.
• ▪ Work with the Product Owners to document an Epics and Features in JIRA for each business process.
• ▪ Work with the Service Delivery teams to get high level JIRA tickets created for each work item that needs to be completed to enable the milestone functionality.
• ▪ Hand off the implementation tracking to the assigned Service Delivery Manager (SDM).

Support each SRE team during sprint work on implementation tasks

• Actively assist in leading the technical solution to successful implementation by working with individual scrum teams to execute the vision.
• Answer any clarifying questions required.
• Review design of new custom components to ensure they meet the project’s needs.
• Review integration work between CP and other external systems to ensure that the integration is being implemented according to the high-level design.

Support cutover activities

• Assist the SDMs with developing the cutover runbook.
• Support the team with cutover activities and validations.

Job Requirements:

• Bachelor’s degree with minimum of 7 years of experience in IT Software development life cycle.
• Experience in project/enterprise level problem solving and critical thinking
• Minimum three years of experience working in Agile methodology
• Minimum three years of experience with BPMN
• Minimum three years of experience in Health and Human services, especially in Eligibility and Enrollment services
• Proficient in performing gap analysis from RTM and providing high-level estimates.
• Experience working with clients or third-party vendors and presenting high level solutions as needed.
• Self-motivated organizing and planning time between various projects
• Knowledgeable in the processes of migration, implementation, enhancements, and production support
• Strong attention to detail and analysis skills.
• Experience developing end-to-end system solutions.
• Travel may be required once every 3 months.

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.

Posted Max

USD $155,500.00/Yr.

Posted Min

USD $63,100.00/Yr.

Salary : $155,500 - $0