Account Manager

PRIMARY RESPONSIBILTY:

· Actively work to build partnerships with schools, focused on value and retention.

· Serve as the point of contact between the client and MBS Direct.

· Assist schools with book adoption research and other tasks focused on the school’s booklist.

· Work with the school to ensure all tasks are completed in a timely fashion.

· Proactively work to solve problems before they occur. If they occur provide a timely resolution of problems with the school.

· Assist in creation of reports for schools and review with appropriate contacts.

· Maintain information dealing with school consignment items.

· Conduct partnership reviews with clients to discuss past results, current happenings, and future opportunities.

SECONDARY RESPONSIBILITIES

Ability to Resolve Client Problems

Research and develop solutions for clients regarding several situations

Serve the client’s interests as well as MBS’ interests

Review provider performance to identify and resolve problems

Create and Execute Reports for Clients

Create and run queries for schools as needed

Maintain client-specific reporting

Track and monitor reasons for back ordered items

Marketing and Sales Representative for MBS Direct

Recommend specific titles to client schools

Effectively use add-on sales to improve overall margin

Aid in organizing and implementing marketing campaigns throughout the school

QUALIFICATIONS:

Bachelor’s degree in business, accounting, or combination of degree and relevant work experience

Ability to conduct themselves in a professional manner in front of client’s executives

Excellent writing and verbal communication skills

Problem-solving ability (both as an individual contributor and team member)

Ability to prioritize own activities and work on multiple assignments simultaneously

Possess a high level of attention to detail

“Equal Opportunity Employer/Veterans/Disabled.”

Job Type: Full-time

Pay: From $18.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• Columbia, MO: Relocate before starting work (Required)

Work Location: In person

Salary : $19