Client Development Specialist

McAdams has built its reputation throughout the industry over 45 years by delivering unmatched expertise and unwavering commitment to clients in a variety of markets including municipal, education, healthcare, as well as commercial and residential development. The firm is comprised of over 450 professionals that are united in their desire to achieve their clients’ visions through a thoughtful and resourceful process. Ultimately, they seek a partnership with their clients to further the opportunity to create meaningful experiences through inspired design.

The Position

As Client Development Specialist, you will help McAdams in the Dallas-Fort Worth metro retain and expand our client base. This client-facing role is dedicated to assessing sustainable growth opportunities, deploying client retention and development strategies, partnering with our technical teams to forge strong client relationships, and bolstering client experiences firm-wide.  The duties include, but are not limited to:

• Build long-term relationships with past, existing and future clients to generate quality project leads
• Arrange business development and client experience meetings with existing and prospective clients
• Lead business development meetings and partner with technical leads to create individualized client strategies based on financial metrics and strategic goals
• Promote the company’s brand and services addressing or predicting clients’ objectives
• Provide reporting for business development and client experience meetings to supervisor on planned and proposed activities
• Attend professional organization events and committees, conferences and other industry/communities events to network with potential clients and to develop market intelligence to report back to firm leadership
• Assist in developing business development budgets and strategic planning materials in conjunction with supervisor and business unit leaders to support strategic growth initiatives

Requirements and skills

• BSc/BA in Business Management, Business Administration or Undergrad Degree
• Proven working experience as a business developer in A/E/C industry
• Proven business development record
• Involvement in Client Experience surveys is a plus
• Proficiency in MS Office and CRM software
• Market and Industry knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills