What are the responsibilities and job description for the Manager position at McAlister's Deli?
The Manager contributes to the success of McAlister's through assisting in the daily operations of the restaurant. Main responsibility is to direct the operation of the restaurant, while maintaining the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising team members. Also responsible for handling issues with team members, food suppliers and guests directly, then escalates them to the supervisor when necessary.
Key areas of responsibility:
- The ability to provide supervision during assigned shifts.
- Provides team members, and guests with a positive experience and atmosphere.
- Manages both FOH and BOH shift responsibilities to include daily labor controls and cost as assigned by management.
- Monitors speed of service to ensure a positive guest experience.
- Have the ability to multi-task
- Be detail-oriented and self-motivated
- Have the ability to work quickly and efficiently
- Customer service-oriented
- Ability to communicate effectively with guests and team members with enthusiasm, courtesy, and hospitality
- Handle guest comments and complaints.
- Supervise daily shifts to ensure standards, product quality and cleanliness is maintained.
- Assist in the ongoing training of team members, including new hires as well as existing staff to make certain procedures and processes are followed.
- Enforce uniform policy and standards.
- Ensures proper cash handling procedures are followed.
- Opening and/or closing of restaurant.
- All other duties as assigned by management.
Job Type: Full-time
Pay: $36,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Experience:
- Restaurant management: 3 years (Required)
Work Location: One location
